Dispensing Optician, O.O.D. | Blainville

Overview

Le Lunetier Blainville is looking for a prescription optician to join its dynamic team!

The role of dispensing optician is to meet the client's ocular-visual needs through ophthalmic and / or corneal lenses. In close collaboration with the optometrist, this person ensures the adjustment of ametropias, the cutting in the laboratory as well as the first step in resolving an eye problem with a client. Depending on the foot traffic, he / she may be required to help with making appointments, opening client files and answering the phone.

Main Tasks

Customer Service

• Assess the customer's needs (frames, ophthalmic or contact lenses)
• Explain the different products on the market according to the customer's needs
• Explain the different promotions in order to guide the customer in their decision-making process
• Support the stylist-advisor after choosing a frame (if necessary)
• Take the necessary measurements to manufacture the complete glasses
• Analyze the prescription : base curvature, vertex distance, pantoscopic angle and curve
• Perform minor and major repairs on glasses
• Problem solving, either in terms of comfort or the customer's vision level
• Make customer adjustments
• Ensure the opening of files or renewals of contact lenses : select the ideal lens according to the client's needs, explain the manipulations during the first time, update the client's techniques, if necessary, refresh the maintenance methods, take measurements, carry out follow-ups, problem solving either at the comfort level or at the vision level

Other Tasks to Assist the Manager

Administration

Related Tasks

Skills Profiles

Required Knowledge

Education and Experience

Soft Skills

The job description serves as criteria for the individual evaluation of staff. It will also serve as a tool for the employee to determine or remind him / her of the tasks that the employer expects him / her to perform in the context of his / her work. The skills profile defines the minimum skills that the employer expects to find in the employee who applies to the position described above.

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