Sr. Director, Software Engineering

Sr. Director, Software Engineering

OpenText is a global leader in information management, where innovation, creativity, and collaboration are key components of our corporate culture. As a member of our team, you will partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

Location

Waterloo, ON or Richmond Hill, ON – Hybrid on site Tuesday to Thursday & Work from home Monday and Friday.

Your Impact

Reporting to the SVP, Software Engineering – OpenText Business Network, the Senior Director of Engineering will lead the engineering organization responsible for OpenText Business Network’s mission‑critical cloud services, including Trading Grid and Alloy. These platforms process millions of B2B transactions daily and are essential to global supply chain and financial integration. This role combines strategic leadership with deep technical expertise to ensure service quality, scalability, and innovation.

What The Role Offers

• Lead engineering for Trading Grid and all other B2B integration platforms, serving as the primary counterpart for roadmap, new builds, quality, and resiliency.
• Collaborate with key stakeholders : Product Management, Professional Services, Customer Success, Support, Sales, and customers.
• Work with Product Management to iterate on requirements, design, prototypes, and GA product deliveries to achieve defined business outcomes.
• Lead weekly cross‑functional review meetings for Trading Grid and Alloy.
• Oversee product quality processes, including exit reports for all Business Network products.
• Drive major initiatives, including MS Classic Migration and Mapping Aviator programs.
• Review and approve roadmap timelines and prioritization across all engineering teams.
• Champion BN Stability Program and ensure uptime and throughput targets are met.
• Participate in major architecture discussions and influence technical direction.
• Decide on infrastructure strategies, including dedicated zones / cells for new customers.
• Manage a global team of approximately 60 engineers, including 10–12 direct reports (managers and senior managers).
• Drive adoption of AI‑first processes to accelerate product development and drive productivity.
• Incorporate AI technologies into services to drive innovation and efficiency.

Key Performance Metrics

What You Need To Succeed

Preferred Qualifications

Inclusive Work Environment

OpenText’s efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com .

#J-18808-Ljbffr