Investigator, Investigation Services, Professional Regulation (Remote, Toronto)

OVERVIEW

JOB PURPOSE :

The Investigator is an investigation specialist assigned to the planning and conduct of timely, consistent investigations working independently or as a member of a team, under the provisions of The Law Society Act, covering a wide range of issues relating to (i) the professional conduct of Licensees, (ii) the unauthorized provision of legal services by non-Licensees and (iii) the good character of Licensee applicants. This includes development of disposition proposals in keeping with the Law Society’s public interest mandate, legislation, by-laws and policies, and where investigations files fail to reach settlement and / or are subject to disciplinary action, may involve coordinating work Litigation Services staff as well as testimony in regulatory and court proceedings. Investigation files may deal with political and media sensitive issues, subject to full public scrutiny.

QUALIFICATIONS REQUIRED :

• A college diploma or university degree in Business or Law, or equivalent legal and / or accounting training and / or investigative experience.
• A minimum of five (5) years’ independent file management experience in a law office or accounting environment.
• Investigation experience derived from work in a law enforcement, regulatory or government environment, preferred.

Solid understanding of the Law Society’s mandate, services, legislation and policies, or willingness to learn.

Knowledge of interview and investigation methodologies, principles, and practices.

Knowledge of current trends and developments in investigative techniques, and their practical applications.

Experience in testifying.

Knowledge of Law Society accounting and bookkeeping.

Knowledge of a variety of dispute resolution techniques and their appropriate application.

Expressive and persuasive in both spoken and written language in facilitating resolution and disposition of complaints.

Concise, well organized writing skills in the preparation of a full range of investigative documents and memoranda, which may form the basis for disclosure to Discipline Counsel and agreed statement of fact.

Superior analytical ability.

Able to reason through complex spoken and written information.

Computer proficiency, including familiarity with word processing software, data processing, accounting system software (general, trust) and internet search capabilities.

Specific familiarity with Microsoft One Drive and SharePoint and Adobe Pro are definite assets.

Broad understanding of the application of technology preferably in a regulatory / legal environment

Travel :

KEY ACCOUNTABILITIES

Client / Customer Service Delivery

Policy / Regulatory Compliance

Performance Goals, Targets and Standards

Policy Development

Identifies, informs, and advises the Director and Team Managers of Investigation Services of the need for policy development and / or policy change(s) based on analysis of legal issues encountered during investigations.

As a domain expert, continually assesses policies and procedures, and identifies opportunities for policy development or change in regulation procedures.

Participates in the development of policy and processes when assigned.

Team Membership

Relationship and Alliance Building

WORKING ARRANGEMENT

The Law Society has introduced a Distributed Workforce Model to leverage flexibility and agility, and to maximize employee productivity and engagement. Work arrangements will be determined by role and departmental requirements. The working arrangement for this position has been classified as primarily  remote , with a requirement to attend the office on an occasional basis. The specific application of this will be communicated to applicants contacted during the recruitment process.

OUR COMMITMENT

The Law Society of Ontario is an equal opportunity employer that is committed to diversity and inclusion. We welcome applications from persons representing the diversity of our community. We are committed to creating an accessible, barrier-free and inclusive workplace and are committed to continuing compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Please make any requirement you may have for accommodation during the recruitment process known when contacted.

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