Client Care & Marketing Coordinator

About the Role

We’re looking for a  Client Care & Marketing Coordinator  to join and support a leading real estate professional in North York known for his local presence and client-centric service approach.  This is a hybrid position with remote and in office hours.

This new role blends  client communication ,  creative marketing , and  strategic business development . You’ll help strengthen client relationships, build brand awareness, and generate leads through smart, streamlined marketing initiatives — from social media and blog content to website updates and community engagement.

You’ll also collaborate closely with the  Administrative Assistant , ensuring smooth coordination between both roles and providing occasional coverage when needed. Together, you’ll create a seamless, high-touch experience for clients and keep daily operations running efficiently.

Key Responsibilities

Client Care & Communication

• Serve as a professional, friendly point of contact for clients, ensuring a positive experience from first inquiry to post-closing follow-up.
• Maintain and update client databases (CRM) to ensure accurate and timely communication.
• Manage client appreciation initiatives, milestone touchpoints, and testimonial requests.
• Coordinate listing updates, showing feedback, and post-sale client communication.
• Collaborate with the Administrative Assistant to ensure consistent communication and client coverage.

Marketing, Lead Generation & Strategy

Creative & Business Support

Requirements

Benefits

Hybrid combination of remote and in office work - located on Sheppard Ave W in North York.  This is a dynamic opportunity to shape an established Realtor’s brand while delivering exceptional service to clients. You’ll have the freedom to bring creative ideas to life, collaborate with a supportive small team, and play a key part in both marketing strategy and client experience.