help desk technician
- Education : College / CEGEP
- Experience : 2 years to less than 3 years
- Computer programming / programmer, general
- Computer science
- Network and system administration / administrator
- or equivalent experience
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide customer service
Personal suitability
- Client focus
- Excellent oral communication
Screening questions
- Are you available for the advertised start date?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
Other benefits
- Free parking available
- Work Term : Permanent
- Work Language : English
- Hours : 30 to 40 hours per week
help desk technician
Education. College CEGEP Experience. 2 years to less than 3 years Computer programming programmer, general Computer science Network and system administration administrator or equiv..
help desk technician
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