Manager, Fraud Analytics

Description

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About this opportunity

At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.

Reporting to the Senior Manager, Fraud Management, and supporting the broader Fraud Management & Corporate Security (“FMCS”) team, this role is responsible for managing a team of fraud analysts and senior fraud investigators as part of the overall Fraud Management program for Meridian Credit Union, and Meridian One Cap (collectively, “Meridian”).

Key Responsibilities

Team Management

• Manage a team of fraud analysts and senior fraud investigators to oversee fraud strategy activities (e.g. fraud detection rule implementation / policies, risk assessments, project work, etc.), provide feedback and recommendations, and set short and long-term goals and objectives.
• Identify opportunities to leverage force-multiplier strategies / tools (e.g. AI, automation, integration, etc.) and support FMCS leadership in all aspects of their deployment (implementation, change management, etc.).
• Support and coach direct reports to implement facets of the fraud strategy program as appropriate. Conduct reviews of material and strategically important fraud cases, and identify opportunities for control and process improvement while providing appropriate feedback to direct reports and other stakeholders.
• Identify training needs and development opportunities to ensure the team maintains fraud threat intelligence knowledge, data analysis techniques, and optimal communication skills to effectively achieve their mandate. Provide coaching and development feedback in a supportive and positive manner to enhance employee growth, development, and engagement.
• Manage system and access requirements as appropriate. Identify technological barriers that impede the team’s performance and efficiency.
• Complete hiring activities (e.g. application reviews, question set / case study design, interviews, etc.) when new employee onboarding is required.

Fraud Education / Communications / Reporting

Strategy Management and Development :

Project Management :

Knowledge, Skills, and Abilities

Highly developed analytical and problem-solving skills.

This role represents an existing vacancy. Internal candidates are being considered as part of our standard process.

Salary Range : CAD $ 79,100.00  to  $118,700.00 annually.

Compensation for this role is based on a combination of skills, experience, and internal equity. Candidates with stronger alignment to the role’s requirements may be placed higher within the range. Your recruiter will share more information about our total rewards package during the hiring process.

Office Location : Toronto Corporate Office located at 3280 Bloor St W, Etobicoke, ON.

Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is very important to us.

What's in it for you?

Build the Future of Banking with Us

At Meridian, we’re not just adapting to the future—we’re shaping it. We see talent as a catalyst for   sustainable growth ,   community impact , and   future-readiness . As the financial landscape evolves, we’re looking for team members who bring :

Who we are :

Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 380,000 Members. Meridian has more than 80 years of banking history and is 100% owned by its members. With 87 retail branches and 15 Business Banking Centers across Ontario and $ 32B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2200 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve.  Our plan is to build on our momentum as we deliver on our purpose - helping our members achieve their best life.

Find our story here :