RQ08046 - Sr. Project Methodology Specialist - Agile Coach

About the job RQ08046 - Sr. Project Methodology Specialist - Agile Coach

Office of the Registrar General in Ontario is responsible for the issuance of registrations and certificates for vital events (birth, marriage and death). The vision is to modernize vital event management in Ontario and optimize operations to deliver service excellence and meet the needs of people. By leveraging advanced technology and ensuring integrated and data‑secure processes, vital event management and services will be seamless, efficient, and resilient for Ontarians.

The Agile Coach role will be embedded within the service transformation team to support the transition from traditional project management to an Agile, product‑oriented mindset. The coach will work closely with all team members, including the Portfolio Manager, Product Managers (Senior Business Consultants), Business Analysts, and project support roles, to foster an Agile culture, implement best practices, and ensure successful adoption of Agile methodologies across product teams.

Role Description:

The Agile Coach will serve as a guide and mentor, helping the team embrace Agile principles, particularly in the development and delivery of high‑quality products and services for the Vital Events portfolio. The coach will focus on improving team collaboration, efficiency, and responsiveness to change, helping transition the team from a project‑based mindset to a product‑oriented, iterative development approach. The coach will work with both leadership and team members to help implement Agile frameworks (e.g., Scrum or Kanban), establish clear processes for backlog management, user story creation, sprint planning, and retrospectives. Additionally, the coach will focus on instilling a culture of continuous improvement and alignment with user‑centric product development.

Responsibilities

• Agile Maturity Assessment and Roadmap: Conduct an initial assessment of the teams Agile maturity and provide a roadmap for transition, including milestones and key performance indicators for progress tracking.
• Agile Training and Workshops: Deliver customized training sessions and workshops to equip the team with Agile practices like backlog refinement, sprint planning, retrospectives, and how to effectively use Agile tools.
• Process Implementation Support: Guide the team in setting up processes for sprint planning, user story writing, and backlog management, ensuring that Agile ceremonies (stand‑ups, retrospectives, etc.) are effectively executed.
• One‑on‑One Coaching: Provide hands‑on coaching to key roles, including Product Managers and Business Analysts, to refine their understanding of Agile principles, product vision alignment, and stakeholder engagement.
• Performance Metrics: Establish a system for tracking Agile metrics, such as velocity, cycle time, and team throughput, to monitor progress and performance improvements.
• Sustaining Agile Practices: Develop a framework for sustaining Agile practices post‑engagement by training internal staff in Agile leadership and fostering a continuous improvement culture.
• Provide subject matter expertise and guidance on Agile project methods.
• Prepare training materials and deliver training sessions on project delivery methodology in accordance with guidelines.
• Acquire, customize, document, integrate, communicate and implement comprehensive IT standards and guidelines.

General Skills & Qualifications

• Knowledge and experience with Information and Information Technology (I&IT) methods and techniques associated with the development and implementation of enterprise architecture frameworks.
• Strong communication, facilitation, negotiation, consensus building, and problem‑solving skills.
• Demonstrated commitment and proven ability to do effective stakeholder management.
• Experience managing relationships between the methodology team and product owner, and maintaining a safe working environment for the team by helping with conflict resolution.
• Experience leading the methodology and development teams in self‑organization and identifying and filling gaps in the framework.
• Experience mentoring and coaching the teams on removing impediments.
• Experience supporting the product owner and providing education where needed.
• A team player with a track record for meeting deadlines.
• Project Methodology certification as Agile Coach or Scrum Master.
• Project Methodology certifications such as Agile Coach, Scrum Master, Lean Six Sigma Black/Green/Yellow Belt, etc.

Skills Experience and Skill Set Requirements

Knowledge and experience with Agile Information and Information Technology (I&IT) methods and techniques, in particular in large organizations 50%

• Knowledge and experience with Agile Information and Information Technology (I&IT) methods and techniques associated with the development and implementation of enterprise architecture frameworks.
• Demonstrated commitment and proven ability to do effective stakeholder management.
• Experience leading the Agile methodology and development teams in self‑organization and identifying and filling gaps in the framework.

Knowledgeable and experience in educating others in Agile methodology 25%

• Experience mentoring and coaching the teams on removing impediments.
• Experience capturing feedback and documenting sprint reviews to administer project goals and improve team performance.
• Knowledgeable and experience in Agile methodology and ability to educate others.
• Experience with organizational change to an Agile software development methodology.

Communication, facilitation, negotiation, consensus building, and problem‑solving skills 25%

• Project Methodology certifications such as Agile Coach, Scrum Master, Lean Six Sigma Black/Green/Yellow Belt, etc.

Hybrid: 3 days onsite / 2 days remote.

Must Haves

• Knowledge and experience with Agile Information and Information Technology (I&IT) methods and techniques associated with the development and implementation of enterprise architecture frameworks.
• Knowledgeable and experience in educating others in Agile methodology.
• Project Methodology certifications such as Agile Coach, Scrum Master, Lean Six Sigma Black/Green/Yellow Belt, etc.
• Strong communication skills and professional background from OPS/Regulated environment.