Cloud Engineer

Responsibilities

TECHNICAL STRENGTHS

• Cloud Computing design and deployment experience with PVC (Private Virtual Cloud) and Public Cloud.
• Expert of Active Directory domain, LDAP, DNS and DHCP.
• Expert of Exchange 2010 and unified communication.
• Expert of SANs and Blade Server hardware platform.
• Knowledge of Systems management and monitoring tools; i.e. SCCM and SCOM.
• Expert of backup and data de-duplication and archiving technologies and software like Nova Backup, Good Sync and Double Take
• Extensive knowledge of LAN / WAN, switches, routers and firewalls. Able to assist the Sr. Network Administrator on the networking matters.
• Third-Level Help Desk Ticket Resolution, including supporting the business 7x24x365 and on-call support as needed.
• Ensure that contingency and / or continuity technology services are compliant with security policies and regulatory requirements.
• Responsible for Systems security, monitoring malicious virus / spam and taking preventive measures.
• Must have implementation experience with the Active Directory 2008, DNS and DHCP. Create and manage multiple domains, and Group Policy (GPO) management.
• Must have experience to implement domain level security policies according to the best practices.
• Provide platform leadership in Exchange 2010 and Unified communication. Must have hands on experience with the installation, configuration and troubleshooting of Exchange 2010.
• Expert with the black berry communication, BES server troubleshooting, administration and security policies.
• Experience is required with the SANs, Blade servers, server hardware. Must be proficient with the RAID configuration and server hardware maintenance.
• Experience with the datacenter environments including control panel software like HOSTING CONTROLLER and Plesk.
• Must have implementation experience with the Virtualization technologies; i.e. VMWare vSphere, and / or Microsoft Hypervisor.
• Experience with the Microsoft Office Communication Server (OCS), System Centre Configuration Managers (SCCM) and System Centre Operations Managers (SCOM).
• Must have SharePoint 2010 implementation, administration and troubleshooting experience.
• Experience with enterprise level backup solutions; i.e. Symantic Backup Exec
• Responsible for the daily backup and restore operations, develop periodic data restore exercise and procedures.
• Expert in the data de-duplication and email archiving solutions Responsible for the disaster recovery planning and test exercise.
• Solid understanding of enterprise level antivirus technologies; i.e. Office Scan and McAfee
• Responsible for Server / Desktop, OS and application patch management using enterprise level technologies such as WSUS and / or SCCM
• Interacts with internal clients on all levels to resolve IT issues in a timely and efficient manner
• Builds and maintains ongoing vendor relationships
• Research and evaluate new technology for the department
• Provides mentoring, coaching and support to the IT team
• Project Planning and technical documentation as required.
• Coordinate change planning and formal change control process to systems in order to eliminate customer impact and to ensure that availability SLA’s are met.
• Maintain Enterprise Standards within the facility to the specifications of the corporate standards, and Bill 198. (This includes desktops / laptops, network infrastructure devices, servers and production applications).
• Solid experience with full project life cycle activities, including project planning, scoping, implementation, operations and documentation.

Provide accurate project status updates and facilitating project closure.

• Implementation experience of domain security policies, server hardening and operating systems.
• Experience managing multiple, complex projects concurrently
• Self-starting independent thinker that possesses initiative, creativity and strong organizational, analytical, problem-solving, decision-making and coaching skills
• Solid understanding of ITIL processes and substantial project management skills.
• Excellent written, verbal communication and presentation skills
• Ability to meet deadlines and hold others accountable for their timelines and tasks
• Ability to work effectively within a team environment
• Ability to lift heavy IT equipment; i.e. servers, routers and switches etc.

Technology Skills

• Experience working on multiple concurrent projects, internal and outsourced staff and a variety of technologies
• Demonstrated success managing change in a dynamic, collaborative entrepreneurial environment
• Track record of building positive long-term relationships with various internal clients, vendors and managing service levels
• Proven experience providing exceptional customer service to internal clients
• Experience coaching, mentoring junior IT staff and a strong sense of role ownership
• Proactive management of all areas of responsibility
• Strong ability to prioritize, a sense of urgency

Assets

• Cisco Certified Security Professional CCSP (nice to have)
• Cisco Certified Network Professional CCNP (nice to have)
• ITIL V3 Foundation and Project Management training and / or certification

QUALIFICATIONS & MINIMUM REQUIREMENTS

• 5+ years experience as a Sr. Systems Administrator in a large publically traded organization.
• Up to date and / or recent Microsoft certification (MCSE)
• Microsoft Certified Technology Specialist (MCTS)
• Up to date and / or recent Microsoft certification (MCSA or MCITP)
• Citrix / VMware Virtualization Certification
• SAN Certification and / or training / experience
• University Degree or 3 or 4 year College Diploma in a relevant IT discipline
• Project Management training and / or experience
• Excellent verbal and written communication skills
• An in-depth understanding of all areas of IT and how the IT department impacts the organization as a whole.
30+ days ago