Talent.com
Häfele
customer service representativeHäfele • Toronto, CA
customer service representative

customer service representative

Häfele • Toronto, CA
30+ days ago
Salary
CA$15.00 hourly
Job type
  • Full-time
Job description

Bilingual Customer Service Representative

The Customer Service position is a gateway into our company – this role is more than just being our face and voice to customers, it also has many internal touchpoints. There are limitless ways to learn and grow, from knowledge of products, systems and processes. In this position you will interact with customers to provide responses to inquiries about products and services, as well as handle and resolve complaints. One of our core values is how we ‘WoW customers’ - it’s a mindset, philosophy, a call to action. This plays a critical role. The opportunity exists as a team member to take their career in any trajectory internally.

Who we are:

Hafele is a global market leader in providing hardware solutions and innovation to the furniture, kitchen cabinet, architectural millwork and hospitality industries. We are a privately held company with a long and rich history that began in 1923. We have over 8,000 employees worldwide and in Canada, we are looking to grow our team. Come join a company where you will be encouraged to succeed, challenged to adapt and motivated to grow. Come join the ‘A’ team!


Duties & Responsibilities:

  • Managing customer needs via phone calls and emails
  • Working with customers to create and modify orders
  • Educating customers on what’s new and innovative in our industry
  • Account creation
  • Arranging pickups with customers
  • Entering complaints and returns into system
  • Being a part of a team philosophy of engagement by working with the team to achieve company targets and objectives
  • Ability to effectively work with colleagues from all departments: sales, marketing, purchasing, accounting


Profile:

  • Bilingual is required.
  • Learning agility is an asset.
  • Proficient working knowledge of Microsoft Office Suite required
  • Experience with furniture or architectural hardware is an asset
  • SAP experience is a strong asset
  • Soft skills in working with customers
  • Ability to take initiative and multi-task
  • Excellent organizational and planning skills

What’s in it for you?

  • The opportunity to work for a growing company where you are surrounded by a collaborative team.
  • A rewarding career where we all share in the success of the company.
  • You can expect to be supported by leadership through open communication, encouragement and recognition.
  • You will receive encouragement to continue professional growth through training, seminars, etc.
Create a job alert for this search

Customer service representative • Toronto, CA

Similar jobs

Customer Service Representative _ HVAC

InVision Staffing Services Inc.Toronto
Full-time +2

Our client is a recognized manufacturer of HVAC and fluid technology systems and is actively seeking a Customer Service Representative to join their team.The Customer Service Representative maintai... Show more

 • Promoted

BDC Customer Service Representative Role

Volkswagen MidTown TorontoToronto, ON, CA
Full-time

Elevate your customer service career with The Humberview Group as a BDC Customer Service Representative.Make vital outbound calls to ensure customer satisfaction while managing service reminders an... Show more

 • Promoted

P/T Customer Service Representative

TWO MEN AND A TRUCK®Toronto, ON, CA
Full-time

The customer service representative (CSR) is responsible for growing sales by partnering with other franchise staff to provide outstanding customer service to all.Acts as the first point of contact... Show more

 • Promoted

Customer Service Representative at Junkluggers

JunkLuggers CanadaNewmarket, ON, CA
Full-time

Elevate customer satisfaction at Junkluggers as a Customer Service Representative.Enjoy a flexible schedule while earning $21.CAD per hour in this dynamic role.In this position, you will engage wit... Show more

 • Promoted

Customer Service Representative

Jill Frisch & Freeze MiniMartToronto
Full-time

About the job Customer Service Representative.We are seeking a customer service representative who will serve as a point of contact, provide details about a vast array of company information, respo... Show more

 • Promoted

Bilingual Customer Service Representative (Retail) - Empire Life

Empire Lifenewmarket, on, ca
Full-time +2

Bilingual Customer Service Representative (Retail).The total target compensation (TTC) range, including salary and target bonus, is $50,880- $75,260.This TTC range is applicable to permanent roles ... Show more

 • Promoted

Customer Service Representative - C$46,000 - C$50,000 A Year

Acushnet Canada Inc.East Gwillimbury, Canada
Full-time

The Customer Service Representative will communicate with customers regarding product information, enter/edit orders, and assist with departmental projects. Show more

 • Promoted

Customer Service Excellence Representative

Ontario-Wholesale-Energy-Gas-Toronto, ON, CA
Full-time

Elevate customer interactions with Ontario Wholesale Energy as a Customer Service Excellence Representative in Toronto, ON.Engage in high-volume communications to enhance customer retention and sat... Show more

 • Promoted

Store Customer Service Representative

Michaels StoresToronto, ON, CA
Full-time

Become a Store Customer Service Representative and deliver outstanding service to shoppers.Help customers with product selections and ensure smooth checkout experiences.In this role, you will assis... Show more

 • Promoted

Customer Service Representative B2B

VIBRANT Marketingtoronto, on, ca
Full-time

Our expertise lies in delivering innovative ideas, astute marketing strategies and effective sales solutions that promote the success of our diverse clientele.Whether they’re established brands, st... Show more

 • Promoted

Customer Service Representative

LocalcoinToronto, ON, CA
Full-time

Localcoin, founded in 2017 with headquarters in Toronto, is on a mission to simplify the process and experience of buying or selling digital currencies globally.We envision bringing digital currenc... Show more

 • Promoted

Customer Service Representative - Tech Products

ConvergysToronto, ON, CA
Full-time

Become a driving force in client satisfaction as a Customer Service Representative for Tech Products at Concentrix.This role allows you to work remotely while enhancing your customer support skills... Show more

 • Promoted

Customer Service Representative

JobberToronto, ON, CA
Full-time

Does your definition of success mean empowering others?.Then you should consider joining Jobber! We’re looking for a.Customer Service Representative.Jobber exists to help people in small businesses... Show more

 • Promoted

Retail Customer Service Representative with a Focus on Quality

Farm Boy Inc.Toronto
Full-time

Join a team dedicated to creating exceptional shopping experiences through outstanding customer service.Your role will be key in ensuring customers receive the support they need throughout their vi... Show more

 • Promoted

Customer Service Representative B2B - VIBRANT Marketing

VIBRANT Marketingtoronto, on, ca
Full-time

Our expertise lies in delivering innovative ideas, astute marketing strategies and effective sales solutions that promote the success of our diverse clientele.Whether they’re established brands, st... Show more

 • Promoted

Customer Service Representative - toronto

Global X Canadatoronto, on, ca
Full-time

Global X Investments Canada Inc.Global X Investments Canada Inc.Global X”) is looking for Customer Services Representative (CSR) to join our Sales team.This is an opportunity to join one of Canada’... Show more

 • Promoted

Customer Service Representative (CSR)

RGH Commercial Equipment ServicesMarkham
Full-time +1

RGH Commercial Equipment Service.Customer Service Representative.Markham branch, Unit 5 – 505 Apple Creek Blvd (full‑time on‑site).Minimum 12‑month contract beginning September 2026.Manage all inbo... Show more

 • Promoted

Customer Service Representative - Auto Body

Mobile Auto Solutions, LLCRichmond Hill, York Region, CA
Full-time

At Assured Automotive, we have been providing quality workmanship on every collision repair for over 30 years.As part of The Boyd Group, we have numerous locations throughout Western and Central Ca... Show more

 • Promoted

Customer Service Representative

Inspire Direct MarketingToronto, ON, CA
Full-time +1

Customer Service Representative.Quit your day job, come help us save the world!.If you are a mature sales or call centre agent, come join our team of professional fundraisers to elevate your career... Show more

 • Promoted

Customer Service Representative (6 Month Contract)

BGISMarkham, ON, CA
Temporary

At BGIS Sustainable Cleaning Solutions, we are dedicated to providing environmentally responsible and high-quality cleaning services.Our mission is to create healthier, cleaner environments for our... Show more