Operations Manager (OM)

Job Description

The Operations Manager also provides administrative support to the Home Administratorand other supervisory staff to ensure smooth operations of the facility. This role leads theadministrative team supporting home operations.

Key Responsibilities :

Lead administrative team to deliver seamless and quality services for residentsfamilies and employees.

Process and verify invoices payments and remittances related to 3rd party

providers including agency staffing and independent contractors. Maintain externalvendor relationships.

Handle payments from families and all queries concerning billings from residents and / or families; manage resident intake setup on-going billing collections anddischarges.

Administer and maintain financial records including banking petty cash residenttrust government funding programs etc.

Maintain and update resident and employee census records; ensures confidentialityof all financial personnel and resident data; Create and communicate job postingsfor home / facility positions.

Oversee onboarding new employees recruiting activities at the home Time &

Attendance and Open Shift Management.

Adheres to established policies and procedures regarding quality assurance fireoccupational health and safety environment and infection control.

Manage applicant screening process including reviewing applications conductingreference checks validating pre-hire requirements (e.g. candidate certifications

Acts as a Subject Matter Expert to Hiring Managers at the facility level on effectiverecruitment and onboarding best practices.

Manage end to end recruitment (interview reference checks and validate pre-hirerequirements) processes create offer letters and coordinate new hire packages andan exceptional onboarding and orientation experience specific to Business Office NewHires.

Assist the Director of Care with the annual audit reporting and follow up of

Professional Credentials of registered staff (Nursing and Allied Health).

Work with home Administrator to coordinate communications with home staff

through team meetings maintaining notice boards and via e-mail.

Participate in the development and planning of employee engagement events

and service award

Time Type : Full time

When you choose to build your career with Extendicare youre joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day we transform both the quality of their lives and the quality of our own work experiences.

If you have a passion for caring turn it into a rewarding career with Extendicare!

Extendicare and affiliated organizations including our partner homes in Extendicare Assist accommodate the needs of job applicants throughout its recruitment and selection processes upon request.

Required Experience :

Manager

Key Skills

Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management

Employment Type : Full-Time

Experience : years

Vacancy : 1