A leading AI communications platform is seeking a Sr. Support Engineer in Kitchener, Canada. You will manage complex AI issues, partner with engineering teams, and optimize product performance. The ideal candidate has over 4 years of experience in technical support, a deep understanding of AI technologies, and exceptional problem-solving skills. Dialpad values people and offers a vibrant, inclusive work culture with competitive benefits. Join us to contribute to meaningful innovation and customer success.
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AI Optimization Support Engineer Tier 3 Escalations • Kitchener, Region of Waterloo, CA