Human Resources Business Partner

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Pay Range

CA$75,000.00/yr - CA$99,000.00/yr

IDEAL Industries, Inc. has built a reputation for over a century by crafting iconic tools and practical technology required in aerospace, data communications, electrical, wire processing and construction. The global family of IDEAL brands includes IDEAL Electrical, Anderson Power, and Enatel.

A vibrant and dynamic company, IDEAL is best known for our wire connectors, the gold standard for making electrical connections around the world. Nearly every commercial jet is assembled using IDEAL wire strippers and, as part of the critical equipment on NASA missions, our tools even help NASA astronauts fly to the moon. Most important, our products benefit skilled tradespeople, who reach for IDEAL tools every day.

IDEAL is propelled by the concept of Building an IDEAL World. Our family‑run business is committed to building ideal relationships with customers, employees, and communities by crafting some of our industry’s most innovative and trusted tools.

Reporting directly to the Customer Success Manager, this position assists the company in achieving its business objectives and revenue targets by delivering a professional customer service operation in all aspects of the day‑to‑day business. The Bilingual Customer Service Representative is the primary contact between IDEAL, and its distributors, end‑users, and sales staff.

The Human Resources Business Partner is responsible for collaborating with business leaders, department managers, and employees to foster an IDEAL culture. Reporting to the Director of Operations, Canada, and indirectly to the Global Human Resources Director in the US for IDEAL Electrical, the Human Resources Business Partner is a key member of the Management Team and provides support to operations, manufacturing, and other functional groups as needed.

Key responsibilities for this role include organizational development, employee relations, performance management, policy implementation, recruitment, and implementing HR best practices. This role proactively communicates and acts as a change agent while balancing employee needs with business objectives to create integrated solutions.

Responsibilities

Employee Advocate / Relations

• Assist in building management capability to facilitate an open, inclusive, IDEAL culture‑based environment that enables effective employee relations. Ensure role is perceived as an objective employee resource and escalation path for unresolved employee relations issues. May conduct investigations and provide conflict resolution as necessary.
• Mediates and resolves complex employee relations issues; conducts thorough and objective investigations and performance management when necessary.
• Lead company Long Service Awards Program and social committee, as well as company hosted & holiday events.
• Lead wellness programs.

Organizational Development, Recruiting & Onboarding

• Serves as a key member of the regional management team, participating in business staff meetings to assist in driving business results.
• Partner with Global HR Director to develop and drive people and organizational development strategies that are aligned with the business strategy.
• Coach management team ensuring that they are delivering on results and inspiring their teams.
• Recommends and initiates activities that increase organizational performance including leadership effectiveness, operational performance, talent growth and team building.
• Partners with department managers to identify recruitment needs and leads the recruitment process.
• Manages the partnership with IDEAL’s temporary agency to ensure the companies workforce can adjust when necessary.
• Coordinates onboarding procedures, processes and reporting.

Compensation & Benefits

• Manage ADP payroll program and rep.
• Oversee local benefits and compensation programs, performance management programs.
• Lead the annual performance management, goal setting and calibration processes (PMP).
• Work with IDEAL’s Total Rewards Director and Regional Controller to support benefits requirements for the Region including benchmarking, vendor analysis, vendor recommendations and vendor management.
• Annually participate and report on the Region’s pension program to IDEAL Industries Retirement & Benefits Committee.
• Benefit & HRIS Administration:
  • Maintain status reports and pay changes to ensure accuracy and alignment between payroll and benefit systems.
  • Ensure accuracy of HRIS benefit information.
  • Administration of disability management and worker’s compensation (WSIB) programs.
  • Annual pension reporting to the FSRAO.

Health & Safety

• Member of the Health & Safety Committee.
• Work with departments to identify health & safety solutions.

Compliance

• Ensure compliance with all Employment Standards, labor laws and IDEAL company policies.
• Interprets human resources policies and procedures to employees and managers.
• Lead relationship with government agencies (Services Canada and Worker’s Safety and Insurance Board (WSIB) and partners with legal counsel as needed.

Corporate Initiatives

• Develops and maintains expertise of IDEAL INDUSTRIES Human Resources programs and initiatives working closely with Corporate Human Resources team on Company initiatives.
• Collaborates with the broader HR team (Compensation and Benefits, Recruiting, and HRIS) to ensure effective people programs in the business.
• May assist in the coordination of activities for other members of the HR team with respect to projects, reports, and metrics.

Qualifications

• Bachelor’s Degree in Human Resources or related major required.
• 3 – 7 years of HR experience required. Background in a manufacturing environment is preferred.
• Previous experience with HRIS systems (preferably ADP Workforce Now).
• Must be a “hands‑on” professional with a proven knowledge of salaried and hourly staffing, and compensation/benefit administration, payroll administration, employee relations, performance management and employment compliance.
• Human resources generalist experience required inclusive of recruitment, payroll, disability management, WSIB claim management and employee relations.
• Supports the HR Department’s mission while displaying our Company Values.
• Demonstrates exceptional people skills, including conflict resolution and coaching.
• Strong work ethic and the ability to work in a fast paced environment.
• Business Acumen, having the ability to contribute to the strategic direction of the company.
• Drive for Results, sets high standards of performance for themselves and their team.
• Strong ability to motivate, influence and persuade others.
• Strong leadership skills demonstrated through championing accountability, maximizing team and individual strengths, seeking and implementing change and aligning with critical business objectives.
• Excellent organizational, analytical, quantitative and problem solving skills.
• Change Management, advocate for organizational change and helps others through the change.

Benefits

• Extended Health and Dental Care Benefits
• Life Insurance
• Defined Contribution Pension Plan
• Personal Time Off Days
• Paid Parental Leave
• Profit Sharing

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Human Resources

Industries

Appliances, Electrical, and Electronics Manufacturing

IDEAL INDUSTRIES, INC. is proud to be one of America's Top 100 Most Loved Workplaces and an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. We know when you honor relationships, success for all will follow.