Insurance Trainer

My Insurance Broker, 6-50 West Wilmot Steet, Richmond Hill, Ontario, Canada

Job Description

Posted Thursday, December 11, 2025 at 5 : 00 AM

Job Title : Insurance Trainer

Who we are :

Established in 2008, My Insurance Broker is a proud family-owned and Canadian-operated brokerage. As one of Ontario's fastest-growing online brokerages, we have forged strong partnerships with Canada's leading insurance companies. With multiple offices across Southern Ontario and a dedicated support center in Richmond Hill, we are committed to delivering superior pricing, comprehensive coverage, and exceptional service to our clients.

About the role :

As an Insurance Trainer, you will design, develop, and deliver training programs and resources that enhance employee and broker knowledge, skills, and performance. This role ensures learning content is engaging, accessible, and aligned with business objectives. You will also maintain learning systems, collaborate across departments, and stay current with industry trends and best practices to support organizational growth. This position requires approximately 20% travel to different locations within the Greater Toronto Area (GTA), with occasional travel to Hamilton for in-person training sessions.

What you’ll be doing :

Training Design & Development

• Design, develop, and deliver engaging training materials on brokerage workflows, insurance products, underwriting guidelines, leadership skills, and soft skills across multiple delivery formats (in-class, online, and on-demand).
• Supplement training by developing effective learning aids such as self‑paced training materials, job aids, and instructional videos.
• Simplify complex insurance information, including policy wordings and endorsements, by developing clear, concise, and engaging training materials for diverse audiences.
• Deliver comprehensive training programs for software applications like EPIC, tailored to users of all skill levels.
• Consult business partners in Insurance to develop training programs and select the most effective and appropriate instructional methods / materials to reinforce the participants’ learning and enhance knowledge retention.
• Create role‑based test case data, assignments, and simulation scripts that align with business processes and test scenarios.

Training Delivery & Facilitation

Content & System Management

Industry Knowledge & Networking

What we need you to bring :

My Insurance Broker is an equal opportunity employer committed to fostering an inclusive, respectful, and diverse workplace. We welcome and encourage applications from individuals of all backgrounds and are dedicated to employment equity.

We are committed to providing accommodation upon request for applicants and employees with disabilities, in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of our hiring process, please inform us and we will work with you to meet your needs.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

My Insurance Broker, 6-50 West Wilmot Steet, Richmond Hill, Ontario, Canada

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