Technical Sales Manager, North America West

About RBR

Since 1973, RBR has been designing and manufacturing oceanographic instruments in Ottawa, Ontario to measure our blue planet.

The effects of climate change are being seen from the ocean's abyss to the polar ice caps and our sensors quantify this change to support better analysis, improved planning, and more effective mitigation strategies.

Our instruments measure water parameters in some of the harshest environments on the planet! They are mounted on underwater drones, dropped out of planes, and sent to the deepest parts of the ocean - sometimes for years at a time - all in an effort to get precise and accurate data to support climate research! We have been fortunate to be able to partner with some of the world's leaders in the field of ocean science, like Fisheries and Oceans Canada, The Scripps Institution of Oceanography, The Woods Hole Oceanographic Institution, The Norwegian Polar Institute, and The British Antarctic Survey, just to name a few!

RBR sells its products globally. Either via direct offices or via a vetted and well-trained network of agent representatives around the world, all who are passionate about ocean science and water quality.

RBR's sales organization is a highly technical and experienced group of people with diverse and complementary scientific and technical sales backgrounds, and each works closely with their customers to provide consistent and exceptional customer service, sales, and support in every territory.

At RBR, our people care about the environment, our community, their work, and - of course - each other! We value curiosity, experimentation, and doing the right thing, and while we do some serious work to support world-changing science, we don't take ourselves too seriously - we like to let our hair down and cut loose too!

About the role

We are looking to add an experienced and dynamic Technical Sales Manager to our team. As someone with a proven ability to understand the business of RBR's customers, you will effectively listen to our customers and drive conversations to close deals.

In communications, you will balance being humble and confident, technically competent, personable and trusting, competitive and respectful, and everything you do in the run of the day will help you get closer to reaching your goals.

The ideal candidate for this role will be based in Canada or the United States, and will travel throughout North America, with a focus on the Western region, to build and maintain strong relationships with key oceanographic institutions and customers.

What you'll do

• Drive the sales pipeline from lead to purchase order
• Work closely with the Sales Director on short- and long-term territory strategies to sustainably and consistently reach sales targets
• Consult directly with end customers, and local agents, to provide high-quality quotes and proposals
• Focus on strong outbound sales and strive to get in front of as many customers as possible, being on-site, present, and working as a trusted advisor for our customers
• Diligent prospecting to increase our market share and reach within the North America Western region, as well as working with our existing customer base to meet their objectives and needs
• Respectfully debate with customers and agents to foster decisions that result in successful oceanographic deployments
• Work collaboratively with Sales, Support, Marketing, Operations, R&D, and Finance to deliver an outstanding customer experience for every deal
• Represent the RBR brand and values at conferences, trade shows, and workshops throughout the Asia Pacific region

What you bring

• BSc, MSc, or PhD degree in sciences or engineering, or equivalent experience in high-level technical sales in Canada and the United States.
• Ideally 5+ years of technical sales experience, preferably in Oceanographic or Marine Geophysics technology, or other related scientific instrumentation, or demonstrated technical sales aptitude alongside a higher science degree in a related field.
• Experience working directly with academic institutes, government agencies, and private entities
• Experience working both directly with end customers and through local authorized agents
• Experience and diligence using a CRM, Salesforce experience is a plus
• A sense of urgency, passion, charisma, and purpose
• A desire to always find a better way for the customers, and for RBR
• The ability to travel roughly 25% of the time within North America, primarily in Western Canada and the United States.

Nice to haves

• Experience in ocean technology and measurement
• Oceanographic degree

Current perks at RBR

20 days of vacation, plus a company-wide holiday shutdown and paid sick days

Flexible working hours & Work from Wherever Wednesdays (most roles are eligible)

Benefits from day 1 & RRSP contribution matching

Company-wide bonus program

Annual fitness reimbursement program

Greener commuting incentive program (bike-to-work, carpool, or transit passes)

EV reimbursement program + on-site charging stations

Charitable donation matching

Monthly Friday lunches (on us)!

At RBR we celebrate and support diversity in our workplace, we are an equal-opportunity employer and are committed to creating an inclusive environment for all employees.

We seek to recruit the best and most talented people for the job, period. Accommodations are available on request for candidates taking part in all aspects of the selection process.