Business Development Representative

Our Client, CenDek Railings, is an innovative railing manufacturer located in beautiful Summerland, British Columbia. Over the past 20 years of doing business, they have come to represent an aluminum railing product that is associated with style, safety, and durability.

Their recent move into a new facility has prompted new growth as they have made exciting new changes to their manufacturing process.

New equipment, modern powder coating techniques and team members that are excited to embrace progress, have increased their capacity to provide customers with a timely and highly sought after product.

CenDek is committed to providing the highest level of personal service and quality products available. Regardless of the project size, they detail each job individually to ensure that the railing is exactly what the customer envisioned for their project.

As the DekSmart Business Development Representative for Western Canada and the US, you are responsible for establishing and maintaining profitable relationships with customers on behalf of the company, for actively prospecting new accounts, and maximizing sales potential with existing customers.

As a primary external representative of CenDek your ability to educate clients and distributors of our product, services and capabilities will be a key component to your success.

As you travel through your territory that covers Western Canada and the Pacific Northwest; including BC, Alberta, Saskatchewan, Manitoba, (parts of Ontario), Washington, Idaho, Oregon and Northern Utah, you will identify dealer prospects, customers, and referral sources and develop and maintain relationships to ensure attainment of company business goals.

Additional Responsibilities Include

• Promote the DekSmart line directly to existing dealers and contractors. Create and expand a network of new dealers and contractors;
• Promote the DekSmart line directly to developers, architects, and contractors of multi-family projects;
• Interpret and read blueprints, perform take-offs for accurate project estimations;
• Manage marketing data using sales management systems or tools (e.g., database, computerized call calendars and time management systems) to maximize efficiency and analyze data / marketing activity on a bi-weekly basis;
• Identify prospects, customers, and referral sources and develop / maintain relationships to ensure attainment of company business goals and actively manage short-and-long term leads from external referral sources to qualify prospects and advance them through the sales process;
• Effectively present and discuss the products and services of the company, soliciting only those desired products / services provided by the company and its vendors, to current and prospective customers in a way that conveys an image of quality, integrity and superior understanding and delivery of customer needs;
• Perform market assessments, competitor analysis and pricing strategies. Draw conclusions from market assessment data on the competitive environment and the company’s strengths, weaknesses, opportunities, and targets, and provide advice to the Sales Manager;
• Develop annual marketing strategy in conjunction with the Sales Manager, General Manager, and Inside Service Team, and identify joint marketing opportunities where applicable;
• Actively manage short and long-term leads from external referral sources to qualify prospects and advance them through the sales process;
• Assist in the development and promotions of contract processes;
• Conduct on-site presentations, seminars, and education PK’s that promote the use of our product;
• Develop a strategic sales plan that identifies and prioritizes prospects and customers;
• Develop a call schedule to cover territory adequately and provide reports and data on results;
• Investigate and work to resolve customer’s problems. Communicate with the head office on any product issues that might arise in the field and work closely with the service team to resolve those issues;
• Support field work, training programs and closing assistance for client representatives and management;
• Work directly with contractors / installers to create pull through the dealer network;
• Report frequently as required to the sales manager;
• Participate in annual on-site product update training and service team meetings, and prepare detailed reports and maintain a detailed and accurate expense account;
• Drive growth in Western Canada and the US marketplace by creating new dealer accounts, while maintaining existing agreements and dealers;
• Create a strong DekSmart presence at regional home shows and special events;
• Participate in supporting the needs of operations, the sales manager, and the service team, and assist in the development and promotions of contract processes;
• Other duties and responsibilities as required.

Requirements

• Must possess a valid motor vehicle operator’s license and a current passport, with the ability to obtain a US visa if required;
• Ability to work in a variable work environment, both indoors and outdoors with varying environmental conditions;
• Experience in the building industry is highly desirable;
• Proficient with CRM and ERP programs, including Acumatica, as well as MS Office Programs (Outlook, Excel);
• Ability to travel via motor vehicle and air for a significant amount of your work week (approximately 25% from September to May).
• From May to September (as the market dictates) your field time will be reduced, and your work week will primarily be from your home office (remotely);
• Ability to lift up to 50 lbs;
• The successful candidate will be comfortable in the environment of customer facilities.

This is a full-time position requiring a significant amount of travel. CenDek is a progressive and innovative business focused on providing an excellent experience for their people and a competitive compensation package, including benefits, growth opportunities and a flexible hybrid working environment.

The salary range for this position is $55,000 - $65,000 plus commission per annum depending on experience. The successful candidate will be able to demonstrate a high degree of ownership in their work and an emphasis on exceptional relationship building and customer service.

If you are interested in this opportunity and would like to contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth, we would like to connect with you! Please submit a current resume and cover letter indicating how you will leverage your sales / business development experience to deliver on the Mission and Vision of CenDek Railings.

We appreciate your interest and look forward to hearing from you.