Logistics Specialist

Type of Position : Full-Time

Location : Kitchener, ON – In office 5-days a week

Benefits : RRSP with employer match, health / dental / vision package, wellness benefit, learning & development opportunities, paid vacation, personal days and sick days

Intellijoint Surgical

Intellijoint Surgical develops effective and easy‑to‑use products to enhance surgeons’ care and patients’ lives. Our technology lives in the operating room, helping surgeons improve implant positioning during hip and knee replacement surgeries. Over 80,000 surgeries have used our technology, providing real‑world feedback to refine our products.

The Position

Reporting to the Production Manager, the Logistics Specialist supports timely, compliant, and cost‑effective shipment of Intellijoint products to customers in North America and beyond. This role is critical to ensuring customers receive their orders on schedule and that shipments comply with regulatory standards.

Ideal candidate has hands‑on experience in regulated logistics environments, thrives in cross‑functional settings with Production, Quality, Finance, and external logistics partners, and takes ownership to resolve shipping challenges to ensure uninterrupted delivery to customers.

Main Duties

Order Fulfilment

• Process and manage customer orders with timely and accurate data entry
• Generate production orders and coordinate delivery schedules to meet customer requirements
• Maintain customer records and documentation in Salesforce, including packing slips and required custom invoices
• Issue invoices upon shipment and support general administrative tasks for customers

Logistics and Shipping

Operations & Production Support

Skills and Experience to Enable Success

Why Join Us

Intellijoint Surgical is committed to creating an accessible and inclusive work environment. It is our policy to recruit and select applicants solely on the basis of their qualifications. We are an equal‑opportunity employer that hires talent regardless of age, race, creed, colour, religion, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, or any other status or condition protected by applicable law.

Intellijoint Surgical encourages applications from all qualified candidates. Those in need of accommodation at any stage in the recruitment process should notify hr@intellijointsurgical.com. Any information received that relates to accommodation needs of a candidate will be addressed in a confidential manner.

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