Director, Finance Operations and Client Services

We are seeking an experienced and strategic leader to join our team as the Director of Finance Operations and Client Services. This multifaceted role combines oversight of financial operations and client services, with a focus on ensuring accurate accounting processes, maximizing the use of financial software systems, and delivering exceptional service to internal and external stakeholders. The ideal candidate will bring a blend of technical expertise, leadership acumen, and a passion for optimizing financial workflows.Key ResponsibilitiesFinancial Operations Management : Oversee and ensure the timely and accurate processing of accounts payable and accounts receivable functions.Supervise billing operations to guarantee precise invoicing and efficient payment processing.Lead the audit process to ensure compliance with financial regulations and uphold the integrity of financial records.Manage the implementation and utilization of accounting software systems such as 3M, ADP - Financial Services, Concur, and CRM to streamline and optimize workflows.Client Services Coordination : Collaborate with client services teams to address financial inquiries and improve customer satisfaction.Monitor customer accounts, assess account statuses, and execute appropriate actions based on findings.Oversee customer credit application processes to ensure accuracy, efficiency, and adherence to company policies.Maintain detailed and accurate customer credit records to establish and update financial histories.Strategic Leadership : Direct and enhance accounting functions, including financial reporting and compliance, to align with organizational objectives.Act as a key liaison between departments, facilitating communication and driving collaboration between financial and client service teams.Foster continuous improvements across financial operations and software system implementations to improve efficiency and accuracy.This leadership role offers an exciting opportunity to make a profound impact within a dynamic and fast-paced organization. If you have a proven track record of success in overseeing financial operations, leveraging accounting software solutions, and delivering exceptional client service, we encourage you to apply for this strategic position.- Extensive knowledge and experience with 3M.- Proficiency in using Accounting Software Systems.- Familiarity with ADP - Financial Services is essential.- Experience with Concur is required.- Strong background in CRM.- Solid understanding and ability to perform Accounting Functions.- Experience in managing Accounts Payable (AP).- Expertise in handling Accounts Receivable (AR).- Proven experience in Auditing.- Proficiency in Billing Functions.Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.This job posting is for a current vacancy with our client.Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.Questions? Call your local office at 1.888.490.5461. All applicants applying for Canadian job openings must be authorized to work in Canada.Only job postings for jobs located in Quebec appear in French.© 2025 Robert Half. By clicking "Apply," you're agreeing to Robert Half's Terms of Use.