People & Change Manager

Role : People & Change Manager

Location : Montréal, Québec

Permanent Position

Overview

The opportunity :

Our clients team in Montreal is looking for a motivated and high-performing bilingual Manager to deliver client engagements across a range of industries.

People & Change consulting is a fast-growing business. They offer high-performing professionals a clear career path with opportunities for advancement.

What you will do

• Manage consulting teams in the delivery of client engagements, including planning and coordinating the day-to-day work of the team, facilitating client interviews and focus groups at all organizational levels, structuring and co-developing deliverables, controlling for quality and presenting work to clients
• Support business development by co-developing and co-presenting client proposals and thought leadership (e.g. presentations, white papers, educational sessions), maintaining relationships with prospective and past clients as well as with alliance partners, and developing engagement delivery plans, effort estimates and cost estimates
• Manage client engagement administration including contract development, monitoring of time and expenses, invoicing, risk management and compliance
• Help to keep our delivery methodology up to date, create a culture of continuous learning for the team and clients, and actively coach and mentor team members to help them reach their highest potential
• Markers of career progression in this role include : increasing size and complexity of client engagements; being seen as a leader and trusted advisor by clients;

increasing leadership of business development activities; and development of team members to be more productive and autonomous.

What you bring to the role

• Consulting experience in areas such as organizational change management, technology adoption, talent / organizational development, project management
• Excellent client service skills with an aptitude to understand the clients' business and maintain strong client relationships by being credible and reliable
• Strong verbal communication and group facilitation skills at all levels from front-line staff to executives, with confidence and flexibility of approach to suit the audience
• Strong written skills for an executive-level audience, e.g. structuring and articulating complex messages and recommendations concisely and clearly in proposals, reports and presentations
• Quantitative analysis skills to derive insights from data
• Ability to quickly adapt thinking and approach to client assignments, in the face of ambiguity and rapid changes in the clients and teams understanding of the issues
• Ability to work on multiple projects simultaneously

Desirable Background

• Masters Degree and two to three years experience in management consulting
• Or Bachelors Degree and four to six years experience in management consulting
• Consulting experience should be ideally focused on human capital / people & change related mandates, and / or technology adoption
• Prior work experience in Human Resources, or professional HR certification, are assets but not required
• Candidates must be eligible to work in Canada and must be fully bilingual in French and English on order to serve client outside of the province

Fluent in English and French (written and spoken)

Fluid vous remercie de l'intérêt que vous portez à cette opportunité. Toutefois, seuls les candidats possédant les compétences requises seront contactés.

Fluid souscrit aux principes d'égalité d'accès à l'emploi et d'action positive. Nous accueillons et encourageons la diversité sur notre lieu de travail.

Les candidats doivent être qualifiés pour travailler au Canada.