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JobSummary
The Labour Relations Manager isresponsible for collaborating with leaders to identify and prepare arguments todefend the company’s position on Labour Relations (LR) issues. The roleestablishes, maintains, and fosters a solid working relationship with unionrepresentatives, colleagues and clients to promote a cooperative and effectiveLR climate.
MainResponsibilities
LabourRelations
- Actas a partner to leaders by providing knowledge of how to properly handle LRissues, and provide advice on resolution
- Interpretclauses in the collective agreement and apply them tactfully to ensureeffective and informed decision-making
- Collaboratewith the business to identify and prepare arguments to defend the company’sposition on LR issues
- Offeran assistance to line management in grievance handling and administration ofcollective agreements and all other corporate policies applicable to unionizedemployees with a particular focus on outreach and education with CN first linesupervisors
- Holdmeetings with union representatives to resolve grievances before proceeding toarbitration
- Prepareand present grievances at arbitration
- Prepareand conduct training on assorted LR matters such as collective agreementinterpretation and application, Canada Labour Code, attendance, discipline andeffective conflict resolution
- Managepeople to drive and influence change efforts and create opportunities toinvolve others in the management of change
- Developsynergies between teams in order to improve performance and embrace team overself mindset
- Developand align organization on an inspiring functional vision, deliver messages withimpact and engage people so they provide their best work, while ensuringunderstanding of complex information by different audiences
- Provideresources that are aligned with employee’s career interests through projectsand development opportunities
WorkingConditions
The role has standard workingconditions in an office environment with a regular workweek from Monday toFriday. Due to the nature of the role, the incumbent must be able to meet tightdeadlines, handle pressure and manage stress. The role requires regular monthlytravel (up to 25%), and may be required to respond to client inquiries outsideof the regular workweek
Requirements
Experience
Labour Relations
Minimum5 years of labour relations experienceExperienceinterpreting and applying collective agreements and relevant federal employmentlegislationExperience inthe federal sector and Transportation sectorExperiencemanaging a grievance process, including preparation of material for arbitrationExperiencepreparing and presenting LR positions and arguments during union and managementmeetings, at arbitration, and at the bargaining tableExperienceassessing and analyzing operational issues and making impactful recommendationsAny experience for these abovewould be considered as an assetEducation / Certification / Designation
Bachelor’sDegree Labour Relations or equivalentMaster’sDegree in Labour RelationsAny designation for these abovewould be considered as an assetCompetencies
Collaborateswith key internal stakeholders to enable higher productivityDealswith pressure and change by staying calm to quickly adapt to changesInspiresothers with impactful communications and adapts to the audienceSharestimely information within and across functions to get things done effectivelyAppliesanalytical thinking to make recommendations that pursue sustainable performanceMakesinformed and timely decisions to get things doneInitiatesand drives organizational changes to enable business transformationInfluencesby translating expertise into practical business outcomesLeveragesfeedback and coaching to improve performanceTechnicalSkills / Knowledge
Knowledgeof LR principlesAbilityto analyze complex information and asks probing questions to formulatesubstantive recommendations or make decisions that consider a longer-term viewProficientin Microsoft Office (Excel, Word, PowerPoint)Fluentlybilingual both written and verbal (English, French)This position is posted as agrade 7. For internal candidates, note that the grade level of the position mayadjust based on the employee's experience.