Quality Assurance Lead

Job Description

Key Responsibilities

• Provide overall end-to-end test management support to enable successful project delivery
• Lead and perform the following tasks on assigned projects:
  • Act as the primary point of contact for Quality Assurance tasks
  • Provide accurate QA effort estimation to Project Manager
  • Assess testing requirements and identify appropriate resources, processes and tools for the project
  • Develop the project test strategy/test plan and provide walkthrough to the project team
  • Work closely with Business Analysts/Business Systems Analysts/Business Subject Matter Experts in identifying test data and batch cycle plans
  • Develop test matrices and test case to requirements traceability matrices
  • Facilitate the review of test scenarios and test cases to ensure full testing coverage
  • Act as overall testing liaison and first point of escalation for the project team
  • Manage and coordinate onsite and offshore test efforts for System Integration (SIT), Regression and UAT phases
  • Facilitate defect review meetings
  • Communicate testing progress status/reports to project and management teams
  • Provide guidance to business test teams in identifying/developing test conditions and test cases
  • Coordinate UAT execution
  • Maintain and utilize test and defect management tools (HP QC) for test management and traceability/auditing purposes
  • Ensure project deliverables meet business requirements and there are no adverse effects on the existing production business environments.
  • Report testing results and advise of readiness of projects for production implementation
  • Represent assigned projects at test environment meetings
  • Work closely with Project Manager and external vendors to deliver projects to time, cost and quality requirements
  • Lead and mentor intermediate QA team members, as well as manage outside contract testers.
  • Ensure customer satisfaction through post implementation review and customer feedback
  • Work with QA Practice Lead to complete ongoing analysis of industry standard testing tools and methodologies and makes recommendations for improvement in overall Foresters testing practices

Key Qualifications

• 3 to 5 years quality assurance experience in an Life Insurance or software vendor environment
• 3 to 5 years in a QA Lead role engaged in project delivery
• Experience with Mainframe, Client –Server, Web and Mobile applications in a complex, integrated environment
• Experience with testing applications that rely on overnight batch processes
• Experience working with Onshore and Offshore development and test teams
• Expert knowledge of HP Quality Center/Application Life Management
• Working knowledge of XML
• Exposure to RUP, UML and other business analysis techniques, tools and processes
• Ability to meet deadlines, be a self-starter, and be a quick learner
• Strong facilitation and presentation skills
• Solid analytical and problem solving skills displayed in the development and execution of test plans and the analysis of system problems and appropriate escalation
• Excellent communication, documentation and reporting skills
• Excellent planning, time management and organizational skills
• Ability to be flexible and to adapt to changing circumstances
• Strong interpersonal skills and ability to integrate well into internal and external teams
• Ability to handle multiple projects and meet project deadlines
• Life insurance subject matter expertise (Nice to have)
• Experience with automated testing tools and establishing an automated testing practice (nice to have)

Additional Information

• Standard working hours, with occasional overtime hours
• Flexibility to participate in calls with offshore resources during non-standard office hours

#LI-Hybrid #LI-KN1

Salary Range:

$71,500.00 - $104,500.00

The actual base salary for this position will depend on several factors, including job-related skills, experience, and education. In addition to base pay, eligible employees may participate in a discretionary variable incentive plan, results are subject to both individual and company performance.

Please note that this posting is intended to fill an existing vacancy; however, there may be instances where more than one vacancy is available for the same role.