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Receptionist Clerk Outpatient DepartmentCentral Intake & Rapid Access Clinic Casual
Receptionist Clerk Outpatient DepartmentCentral Intake & Rapid Access Clinic CasualSunnybrook Health Sciences Centre • Toronto, Ontario, Canada
Receptionist Clerk Outpatient DepartmentCentral Intake & Rapid Access Clinic Casual

Receptionist Clerk Outpatient DepartmentCentral Intake & Rapid Access Clinic Casual

Sunnybrook Health Sciences Centre • Toronto, Ontario, Canada
30+ days ago
Job type
  • Full-time
Job description

Summary of Duties

Responds to telephone calls and voice mail messages.

  • Intakes referrals and follows up with referring physicians on incomplete information.
  • Maintains referral-tracking system by entering required data for each referral.
  • Schedules appointments; notifies patients of cancelled clinics and provides alternative appointments.
  • Schedules external tests and special procedures.
  • Prepares new patient charts and prepares charts for return to Health Records.
  • Receives clinic patients registers patients enters visit on computer and places chart in the clinic holding area.
  • Provides support to clinical team to ensure the smooth flow of clinics.
  • Qualifications / Skills

Grade 12 education; post-secondary computer / typing courses. Microsoft Word and Outlook skills are required.

  • One year experience in a busy receptionist area preferably in a hospital / health care environment.
  • Knowledge of Patient Registration and Scheduling Systems.
  • Excellent communication and customer service skills.
  • Tact and discretion in dealing with sensitive and confidential patient information.
  • Excellent communication skills both verbal and written.
  • Good inter-personal skills and ability to work well with a diverse group of individuals.
  • Minimum 40 words per minute (net) typing speed with maximum 5% error rate.
  • Ability to manage multiple tasks and set priorities in a fast-paced environment.
  • Excellent time management organizational skills accuracy and attention to detail required
  • We thank all applicants for their interest. However only candidates selected for an interview will be contacted. Sunnybrook Health Sciences Centre is an equal opportunity employer.

    Key Skills

    Multi-line Phone Systems,Customer Service,Computer Skills,QuickBooks,Medical office experience,Office Experience,10 Key Calculator,Dental Office Experience,Front Desk,Administrative Experience,Medical Receptionist,Phone Etiquette

    Employment Type : Gig

    Experience : years

    Vacancy : 1

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