Embedded Hardware Process Manager / HEM Process Referent

Overview

About Hitachi Rail - A career at Hitachi Rail will help create a legacy. With operations worldwide, our work is at the cutting edge of digital transformation and technology. We foster a diverse, sustainable, and innovative environment where you can contribute meaningfully.

Location : Toronto, Ontario, Canada (Hybrid)

Position

Discipline Lead of the Hardware and Embedded Middleware (HEM) Engineering Department for URS scope, covering Platforms, Design Deliveries to Projects, and Industrial Activities. The HEM Process Referent aims to streamline existing processes, tools, and practices to improve efficiency and reduce design turnaround time from concept to delivery. This role is responsible for defining, maintaining, and implementing the HEM Process across departments and projects. By focusing on continuous improvement, the HEM Process Referent ensures measures and techniques are consistent at the departmental level and compliant with the latest CENELEC standards. The role also manages the department’s CENELEC competency by overseeing training and competency assessments.

Key Accountabilities

• Address the evolution of Hardware Embedded Middleware Engineering (HEM) skills, processes, and tools to improve engineering competitiveness and maturity, preparing technical expertise for future technologies.
• Maintain skill assessments of employees and recommend actions to close identified gaps. Aid in creating and maintaining training materials and user documentation.
• Provide training and technical support to bridge process, tooling, and skill-set gaps.
• Follow user feedback and recommend the best solutions for the continuous evolution of tools.
• Support the evaluation and implementation of new tools for Design and Management (e.g., workbenches, simulation tools, configuration tools such as Shared Palma).
• Ensure an ideal Engineering environment setup for HEM Engineering team members.
• Actively participate in the Engineering environment deployment.
• Contribute to defining processes and environment setup with Hitachi.
• Manage and track licenses required within the HEM Engineering team.
• Lead induction of Polarion (DOORs replacement) within HEM Engineering.
• Capitalize and share knowledge and best practices across HEM Engineering, monitoring capitalization loops including cost model data.
• Conduct internal lessons learned and coordinate implementation of improvements with stakeholders.
• Monitor process compliance through regular audits and reporting.
• Guide Work Package Managers and Project Leads in implementing the Hitachi Management System.
• Define and implement department-specific Engineering improvement initiatives to contribute to overall Engineering performance.
• Seek continuous improvements in measures and techniques applied to processes.
• Actively participate in cross-functional workshops.
• Serve as the focal point for process interface with other technical departments.
• Collaborate with Hitachi Management System process owners or other discipline process leads to drive process changes and clarifications.
• Represent HEM Canada and interface with process owners in Germany, Italy, and the USA for process consolidation.
• Responsible for CENELEC competency management and skill assessments.
• Define and report on key metrics and KPIs across the HEM Engineering department.
• Provide data to monitor portfolios and projects, including metrics like on-time delivery (OTD), estimate attributes (EA), root cause analysis, and cost-of-quality KPIs.
• Maintain high-level professionalism in job execution and relations, interacting confidently with internal and external stakeholders at any level and acting as a Change Management Agent.

Key Requirements

Preferred Qualifications

Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please visit https : / / www.hitachirail.com / careers to learn more about us and our latest jobs.

At Hitachi Rail, there is a place for everyone. We value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and worldview. We are committed to creating an inclusive environment and are proud to be an equal opportunity employer.

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