Process Engineer

$40 / hr on T4

Job Description

Designs, develops, tests, implements, measures and manages processes. Ensures that process design reflects current business strategy and business / stakeholder requirements and supports the desired customer experience. Processes may be related to (but are not limited to) fulfillment, operations, services, sales, etc.

• . Builds effective relationships and collaborates with interal / extemal stakeholders.

Ensures alignment between stakeholders. .

Breaks down strategic problems, and analyses data and information to provide insights and recommendations.

Assists with the documentation of end user materials.

Assists with training and transition of processes and tools / templates to appropriate process owners.

Collaborates in the design, implementation and management of core business / group processes.

Designs processes based on business requirements and best practices. Ensures the processes adhere to applicable risk, requlatory and compliance requirements. Streamlines, simplifies and continuously improves existing processes.

Documents processes (including, but not limited to, process flows, playbooks, etc.) for vetting, communicating, and implementing processes with stakeholders.

e Ensures all processes meet established standards effectively utilize templates and tools to track compliance and operational effectiveness standards.

Looks for opportunities to eliminate, simplify and automate processes. Recommends approaches or changes to streamline and integrate processes to improve overall efficiency Maintains current process documentation to ensure available for stakeholders as required,. Supports management of processes using established methodologies and tools / system / technology.

Integrates information from multiple sources to enable more efficient processes, enhanced analysis and / or streamlined reporting. Participates in the integration of Core Process transformation across business / groups to deliver process improvements for productivity savings and enhanced customer / employee experience, Develops an understanding of organizational interactions and complexity to engage with the appropriate stakeholders.