Bilingual Credit & Collections Analyst

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care.

Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, dedicated people to join Alcon. As a Bilingual Credit and Collections Analyst you will support the Accounts Receivable process within the FRA Ops team, ensuring its quality and effectiveness.

One will also secure company assets by applying tight controls in the financial transactions, while providing accurate financial information and timely reporting of balances.

In this role, a typical day could include :

Supports transitions and knowledge transfer.

Provides services at expected levels with a clear customer service focus and escalates exceptions.

Interacts proactively with all functional areas of FRA Ops to ensure appropriate accounting, financial reporting, and settlement of revenue matters.

Coordinate with local entity to provide seamless service.

Proactively challenge the Status Quo, making fact-based recommendations.

Corresponds to internal and external inquiries.

Ability to work independently and perform complex account reconciliations.

Perform regular account reconciliations.

Manage assigned portfolio of customer accounts, i.e. ensuring prompt payment

Ensure customer invoices and statements are correct, credit memos are promptly issued, disputes are promptly resolved & customer payments are promptly and accurately posted.

Ensure timely resolution and clean-up of overdue items identified.

Ensure the creation and maintenance of adequate accounting records to meet the requirements of local legislation and Novartis required standards.

Resolve issues and disputes, escalate as required.

Ensure all processes, policies and procedures are clearly defined and fully documented.

Ensure compliance with Alcon Accounting Manual, Alcon Financial Controls Manual and regulatory requirements.

Ensure application of agreed Alcon control procedures and actively support to deliver SOX certification.

Promote a strong control environment and follow up on audit issues and implement correcting measures.

Actively support FRA Ops working style by being inclusive, proactive, respectful, and results driven in alignment with Alcon Values and Behaviors

Service oriented mindset to enable service lines to deliver a high-performing organization and contribute to derive to improvements / standard solutions while cultivating a customer service focus culture.

What you’ll bring to Alcon :

College diploma or equivalent

The ability to fluently read, write, understand and communicate in English and French

3 Years of Relevant Experience

Relocation assistance : No

Sponsorship available : No

How to Thrive at Alcon :

See your career like never before with focused growth and development opportunities.

Join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!

Alcon provides robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!