Assistant Event Operations Manager

Company Description

Who We Are

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike.

It's the perfect work / life combination.

Job Description

Are you a passionate individual who is looking to take the next step in your career and would like a challenge? Would you like to lead one of the biggest Event Operations Teams within AccorHotels with a solid team of 15 leaders and over 100 colleagues?

Is your expectation of a great job defined by action packed days, spontaneity and endless interactions?

Job Duties Include :

Reporting to the Assistant Director, Event Operations responsibilities and essential job functions include but are not limited to the following :

• Recruitment, mentorship and development of over 100 Event Service staff
• Build and promote positive relationships with all teams in the Hotel, to ensure we are working toward an amazing guest experience.
• Ensure attendance at pre-conference meetings and develop strong relations with on-site clients ensuring every need is anticipated
• Assume responsibility for all banquet facilities, including cleanliness, repair and maintenance, reporting any deficiencies required
• Direct the daily operations in over 78 000 square feet event space
• Oversee and lead one on ones and performance management discussions
• Coordinate with the Conference Services Team and Culinary to ensure timelines are met and dietary needs are covered.
• Perform other duties as directed by the Director of Event Operations, Director of Food and Beverage or Hotel Management

Qualifications

Your experience and skills include :

• Minimum 1 years’ experience in Food and Beverage Management. Experience in a banquet / event / conference setting in a full service four (4) or five (5) diamond property an asset
• Culinary and beverage knowledge required
• Creative and effective leader and team player, possessing a high degree of professionalism, sound human resources management principles, communication, administrative skills, ambition, drive, energy, and determination
• Must be computer literate with working knowledge of Excel, MS Word, PowerPoint, Access, and Windows programs
• Excellent interpersonal skills, with strong written and verbal communication abilities
• Post-secondary degree in Hospitality or Food and Beverage Management an asset
• Knowledge of Fairmont Hotels Sales and Catering System, Property Manager, Birchstreet, Silverware, Avero all regarded as helpful assets
• Highly organized individual with the ability to handle numerous tasks at one time

Additional Information

Job Perks & Benefits :

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria
• Comprehensive benefits package Medical, Vision & Dental
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide

Visa Requirements : Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion :

At Fairmont Banff Springs, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual.

As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.