Job Description :
Like us, you are passionate about cars. With a natural gift for everything involving service, automobile maintenance and for explaining them to the public, you are organized, meticulous and have a desire to satisfy customer needs, even when the workload is heavy and customers make more and more demands.
As part of the SPINELLI GROUP, you will be responsible for :
- Greeting clients and preparing repair orders for their vehicles.
- Explaining the nature of the maintenance or repair work and the time needed to the customer.
- Proposing extra maintenance services like safety inspection, lubrication, etc. as needed.
- Preparing specifications and maintaining relations with the shop dispatcher.
- Ensuring vehicles are ready within the promised time.
- Conducting final vehicle inspections and making necessary adjustments.
In addition to your customer service duties, you will :
- Update price lists and checklists regularly.
- Participate in the quality control process.
We offer :
- Compensation commensurate with your skills.
- Among the most generous bonuses in the industry.
- A benefits package with a pension plan.
- The SPINELLI uniform to be worn at all times in the workplace.
We require :
- A secondary school diploma and a minimum knowledge of the automotive sector (mechanical, sales or other).
- Excellent communication and negotiation skills.
- Excellent listening skills and a high level of courtesy.
- A valid driver's licence.
- An innate talent for sales and customer service.
- Great versatility and an ability to perform several tasks simultaneously.
- Ability to work under pressure, managing several files at once.
- Perfect bilingualism, French-English.
J-18808-Ljbffr
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