With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Overview :
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project.
Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments.
Sales Associates are focused on customer service and finding and solving customer needs.
Key Responsibilities :
Ensures Customer Satisfaction
- Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer
- Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
- Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise
- Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Drives Sales
- Discuss available options (good, better, best) and suggest related items / services outside of department that the customer may need
- Educate customers about the whole project
- Using empowerment program when necessary to satisfy customers
- Execute daily stock maintenance : all products signed, displayed, and clean
Builds Skills and Knowledge
- Maintain knowledge of all products in department and adjacent departments
- Proactively seek knowledge on all products and services
Maintains Safety and Security
Follows all safety policies and procedures, Loss Prevention policies and procedures
Competencies :
- Communicates Effectively
- Customer Focus
Skills :
Interpersonal Skills
Direct Manager / Direct Reports :
Department Supervisor
Travel Requirements :
No travel requirements
Physical Requirements :
- Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items Hybrid Work :
- Dependent
- Dependent
Working Conditions :
- Working within a flexible schedule that may include evening and weekends
- Warehouse environment that can be dusty and noisy
- Doors are frequently open, causing drafts and interior temperature changes
Minimum Education :
High School Diploma or equivalent
Minimum Years of Work Experience :
1 to 2 years Retail or Trade experience an asset
Minimum Leadership Experience :
Certifications :
Other Requirements / Assets :
Sales And Marketing Representative
Due to recent campaign expansion throughout the Vancouver area, we are looking for a Marketing & Sales Representative who can help take our promotional marketing teams to the next level. The Sales and Marketing Representative will be trained to:. The primary focus of the Sales and Marketing Represen...
Outbound Sales Development Representative
Storypark creates tools for educators, early childhood education services, and families to collaboratively document, share, discuss, and strengthen the learning and development of children.Our purpose is to help every child fulfil their unique potential by connecting and empowering the community ar....
Accessibility & Mobility Equipment Sales Representative
Accessibility & Mobility Equipment Sales Representative. As a vital member of their sales team, you will be in a field-based sales role where you’ll be consulting with your customers on the most appropriate solutions for their patient’s needs. Do you have your Kinesiology Degree and want to break in...
Applications Sales Representative III
Manage sales through forecasting, account resource allocation, account strategy, and planning. Participate in the development, presentation and sales of a value proposition. ...
Sales Representative, Remote - Lucrative Career
Join our dynamic team and help us protect what matters most! Position Overview: We are seeking a motivated and results-driven Remote Insurance Sales Representative to join our team. Achieve monthly sales targets and contribute to team goals. Provide exceptional customer service and support throughou...
Technical Sales Representative
We are currently looking for a dynamic and passionate Technical Sales Representative. To your scope of functions belong the promotion and sales of Automation Studio with the objective to improve our customer relationship as well as the market share and sales volume. Ensure customers satisfaction dur...
Enterprise Sales Development Representative
As an Enterprise Sales Development Representative (SDR), you will drive business growth by identifying opportunities with target clients. You will set the stage for successful sales interactions through cold outreach efforts and nurturing relationships to secure qualified meetings for our sales team...
Life Insurance Sales Representative - Remote | Full Training Provided
Launch Your Career in Life Insurance Sales - Unlimited Income Potential! 🌟 Are you passionate about helping families secure their financial future? Join our growing team of insurance professionals and build a rewarding career protecting what matters most! 💼 What Makes This Opportunit...
Outside Sales Representative
Base + strong commissions ( circa 130-140K) + car allowance + benefits and RRSP.Are you ready to make an impact in the building envelope industry with a company that sets the bar for innovation and excellence? Our client is looking for a .Our client is a leader in providing premium solutions to arch...
Bilingual Inside Sales Representative
They also work closely with our Commercial Sales Representatives and Market Development Sales Representatives to sell our additional line of businesses. What do our Bilingual Inside Sales Representative’s do?. Bilingual Inside Sales Representatives sell our Pest Management Services and Products to r...