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Financial Services Performance Director
Financial Services Performance DirectorAutoIQ • Kitchener, Ontario
Financial Services Performance Director

Financial Services Performance Director

AutoIQ • Kitchener, Ontario
18 days ago
Job type
  • Full-time
Job description

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    Job Title : Financial Services Performance Director, AutoIQ

    Compensation Range : $175,000 - $225,000

    Primary Work Location : Oakville (travel required)

    Company Overview :

    AutoIQ is an innovative and forward-thinking group of eight successful franchise automotive dealerships throughout Ontario. We believe our people are our greatest asset, and as lifelong learners, we continually strive to improve at every turn. Our ambition and commitment to excellence drive us to deliver the best experiences for our valued customers and team members.

    Position Summary :

    Reports to : President or his designate

    The Financial Services Performance Director will be responsible for leading the performance of approximately 8 AutoIQ dealership financial services departments. The role operates as part of AutoIQ’s shared services team who are a support mechanism to in-store management and accountable for group-wide F&I performance. This includes customer experience, revenue generation, compliance, and product penetration. Training & education, process development and implementation to execution, compliance & departmental accountability will be part of the Performance Director’s scope. The Director will also be responsible for maintaining excellent relationships with dealership personnel while maximizing growth and revenue opportunities within our F&I departments. Our F&I mandate is to serve our clients with expert advice and protection opportunities while delivering an exceptional service experience.

    Role Objectives :

  • Develop community & sharing amongst AutoIQ Financial Services Managers
  • Increase penetrations of targeted products in Financial Services offices
  • Seeks new revenue streams / products (IE : Post sale product presentation)
  • Enhance revenue and gross profit in Financial Services offices
  • Enhance customer experience with Financial Services
  • Recruit high performing Financial Services Managers
  • Establish compliance standards and processes for audit
  • Establish standard / best practices process for group dealerships to follow
  • Research, test and implement modern and alternative F&I processes (single point of contact, virtual F&I, menu-based F&I)
  • Enhance “home court” product utilization & awareness – Tricor product penetration, In-House Lease Utilization, etc.
  • Key Responsibilities :

  • Training & Education : Trains new & existing FSMs & other dealership / group staff on Financial Services process, Tricor Product Knowledge, sales presentation & compliance in 1-to-1 and large group format, both in-person and virtually
  • FSM group onboarding : initial training and group welcome
  • Resource : Acts as a product knowledge subject matter expert for our FSM and dealership teams
  • Vendor & Lender Relationships : Manage vendor partner relationships with F&I providers as well as relationships with lending institutions
  • Reporting : Establish and maintain reporting standard, generating necessary reports / composites to drive accountability and to help effectively train & coach FSMs on performance
  • Menu & bundle development : Research and implement high performing menu-based presentations with a standard
  • POS development – position will be tasked with developing point of sale aids
  • Compliance : Responsible for overall Financial services compliance with OEM, regulatory, lender and AutoIQ code of conduct. Regular audits to be conducted at each group location to ensure adherence to these policies.
  • FSM Compensation planning : Development of modern, motivational FSM compensation plans
  • Backfill FSM vacancies on occasion as necessary
  • Review transactions as necessary and liase with Non-Prime division and lenders if necessary to aid in obtaining finance approval
  • Analyze dealership performance and develop training and action plans to address opportunities for growth
  • Required Qualifications :

  • Minimum 5 years of proven financial services management success within the retail automotive industry
  • Valid unrestricted OMVIC license
  • Advanced technical / computer skills and proficiency in Dealer Management Systems
  • Inspiring people leader with a passion for driving results
  • Operates with the highest level of integrity
  • Process driven, highly organized, detail oriented and accountable
  • Valid driver’s license
  • Why Consider AutoIQ?

  • Growth & Learning :  we provide ongoing training, coaching and career path development in our promote from within culture
  • Innovation :   We are a progressive and forward thinking dealer group (FUN FACT : Our President was recently awarded the 2023 CADA Laureate for Business Innovation!)
  • Group Support :  We share a set of common core values and operating principles across our dealership group including an exception shared services team
  • We care about your well-being :  We offer comprehensive benefit coverage including healthcare, dental, LTD and Employee and Family Assistance Programs
  • Operating Partner Infrastructure :  We believe in ownership in the building
  • Culture :  We provide a positive and collaborative team environment and group support among our shared services teams
  • Inventory :  Access to extensive shared inventory!
  • During your interview, ask us about our inspiring success stories of career growth within AutoIQ!
  • AutoIQ is an equal opportunity employer which values diversity in the workplace. We arecommitted to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). Applicants are asked to make their needs / requirements, for the purpose of accommodation under AODA, known to Human Resources when they are contacted for an interview or by emailing : hr@autoiq.ca.

    Position Status : We are actively hiring to fill a current open position.

    Artificial intelligence (AI) tools are used in the assessment, screening, or selection of candidates for this role.

    #IQETC

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    Equipment & Fleet Operations Lead.This role is hands-on and operational, with ownership over fleet availability, maintenance coordination, compliance, and cost control. This position works closely w...Show more
    Last updated: 18 days ago • Promoted
    Client Engagement Manager

    Client Engagement Manager

    CyberClan • guelph, on, ca
    Full-time +1
    CyberClan provides enterprise security, and human response to small and midsize enterprises and channel partners through comprehensive risk assessment services, 24 / 7 / 365 managed detection and respo...Show more
    Last updated: 30+ days ago • Promoted
    Finance Private Tutoring Jobs Delhi

    Finance Private Tutoring Jobs Delhi

    Superprof • Delhi, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Bilingual Director Tax, Retirement & Estate Planning - Empire Life

    Bilingual Director Tax, Retirement & Estate Planning - Empire Life

    Empire Life • cambridge, on, ca
    Full-time
    Bilingual Director, Tax, Retirement & Estate Planning.Location : Remote / Hybrid - Anywhere in Canada.Empire Life is looking to hire a Tax, Retirement & Estate Planning Director to join our Retail P...Show more
    Last updated: 30+ days ago • Promoted
    Chief of Psychiatry - Regional Services

    Chief of Psychiatry - Regional Services

    Homewood Health • Guelph, ON, Canada
    Full-time
    As the Chief of Psychiatry, Regional Services, you will be an integral part of the Senior Management Team and a collaborative, inter-disciplinary team focused on delivering seamless services and pr...Show more
    Last updated: 11 days ago • Promoted
    Director of Operations & Client Success (Marketing Agency)

    Director of Operations & Client Success (Marketing Agency)

    Skinfluence Marketing • kitchener, ON, ca
    Full-time
    About Skinfluence Marketing Skinfluence Marketing is a specialized creative and digital marketing agency serving the medical aesthetics and plastic surgery industry.We p...Show more
    Last updated: 17 days ago • Promoted
    Associate director, M&A (Global role – in a virtual working environment) - Grant Thornton International Ltd

    Associate director, M&A (Global role – in a virtual working environment) - Grant Thornton International Ltd

    Grant Thornton International Ltd • cambridge, on, ca
    Full-time
    Grant Thornton is one of the world’s leading professional services networks with member firms in 150 markets, 80,000 people and global revenues of $8. Member firms offer audit, tax, and advisory ser...Show more
    Last updated: 9 days ago • Promoted
    Co-Founding General Partner of Impact Fund - Climate Action Partners

    Co-Founding General Partner of Impact Fund - Climate Action Partners

    Climate Action Partners • guelph, on, ca
    Full-time
    Seeking a co-founding General Partner to build and launch an impact investment fund focused on climate mitigation and adaptation opportunities across the Global South, with a strong emphasis on mea...Show more
    Last updated: 1 day ago • Promoted
    Digital Experience Specialist - Mortgage Professionals Canada

    Digital Experience Specialist - Mortgage Professionals Canada

    Mortgage Professionals Canada • guelph, on, ca
    Full-time
    Mortgage Professionals Canada (MPC) is the national association representing Canada’s mortgage broker channel.With more than 15,000 members across every province, our membership includes mortgage b...Show more
    Last updated: 13 days ago • Promoted