Bilingual (English/French) Junior IT/VoIP Tech/Deployment Specialist
Job Description
Job Description
We are seeking a Bilingual (English / French) Junior IT / VoIP Technician / Deployment Specialist to join our team! You will work with our IT / VoIP project deployment team to deliver best in class systems to our clients across Canada and the world.
Responsibilities :
- Configure, Test, Document, Coordinate, Deploy and Provide training on 3CX PBX based Phone Systems.
- Conduct site surveys and complete project status checklists.
- Work in a team to complete assigned tasks and communicate on progress.
- Meet with Team Management daily (or as required) to discuss issues and challenges.
- Ability to communicate to end-users in an effective manner.
- Troubleshoot network & system issues.
- Perform routine preventative maintenance and upgrades on equipment.
- Ability to train users on phone system usage, assist users with remote deployment of desk phones.
- Assist with documentation of all technical procedures and user guides.
Skills and Requirements :
- Work from our office in Vaughan, Ontario.
- Some experience providing technical support to end users in a Microsoft Enterprise environment and / or post secondary education in an IT related field.
- Must have strong verbal and written fluency in English and French.
- Ideal candidate will have a working knowledge of VoIP based Telephony. Consideration will be given to those with good Computer Networking and / or other IT backgrounds.
- 3CX Phone System v18+ optional.
- Debian OS optional.
- Ability to prioritize and multitask.
- Deadline and detail oriented.
- Strong troubleshooting and critical thinking skills.
- A+, Network+ or related work experience (optional but helpful).
- Must provide a clean Criminal Background Check (CRJMC).
About Us :
Our company was founded in 1997. We serve customers in the public and private sector, from small offices to large multi-site international corporations.
We are Canada’s largest 3CX Phone System vendor.
Type of Employment :Salary Range :
$45K to $60K per year, based on skills and experience.
Benefits :
- Healthcare Spending Account
- Free on-site parking
- Business casual dress code
Working Hours :
- 5 days per week, 44 hours per week
- Scheduled additional on-call hours for emergency after-hours calls.
Ability to commute / relocate :
Concord, ON L4K 2T8 : reliably commute or plan to relocate before starting work (required)
Languages :
- Strong verbal and written English skills required.
- Strong verbal and written French skills required.
Position Location :
In-office, in-person.
Company Description
Our company was founded in 1997. We serve customers in the public and private sector, from small offices to large multi-site international corporations.
We are Canada’s largest 3CX Phone System vendor.
Company Description
Our company was founded in 1997. We serve customers in the public and private sector, from small offices to large multi-site international corporations.
We are Canada’s largest 3CX Phone System vendor.
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