Company Description
Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It’s the perfect work / life combination.
Job Description
The Senior Manager, Beverage & F&B Operations is responsible for executive oversight of all beverage programs across the resort, while providing senior operational leadership in support of overall F&B performance.
Competitive Salary : $85,000 - $90,000 gross annually, based on previous experience & education.
Job Duties Include : Operational Leader
- Provide senior operational oversight for all day-to-day Food & Beverage operations across the resort, ensuring seamless and consistent service across outlets, events, and banquets.
- Act as the senior operational leader during peak business periods, leading confident decision-making, complex guest recovery, and cross-functional alignment with Culinary, Stewarding, Finance, Purchasing, and Events.
- Establish, implement, and enforce SOPs, service standards, and performance benchmarks aligned with Fairmont, Forbes Five-Star, and LQA brand expectations.
- Maintain audit readiness and ensure compliance with brand standards, financial controls, health & safety, sanitation, EHC, and responsible alcohol service requirements.
- Drive financial performance through effective control of labor, operating, and beverage costs while ensuring accurate reporting and audit compliance.
- Lead, coach, and develop F&B leadership teams by setting clear expectations, building bench strength, and fostering a culture of excellence, accountability, and collaboration.
Core Beverage Accountability
Set the creative vision and execution standards for all beverage programs in collaboration with Outlet Managers.Curate, manage, and evolve the resort’s Master Wine List and overall beverage portfolio.Establish cocktail standards, recipes, and training frameworks across all outlets.Lead beverage innovation initiatives, seasonal programming, and experiential activations.Build and maintain strategic relationships with key beverage partners and oversee purchasing strategies, inventory controls, cost management, and supplier negotiations.Qualifications
Your Skills & Qualifications :
7+ years senior leadership experience in luxury hotel or resort F&B operationsProven success managing large, multi-outlet, high-volume operationsStrong financial acumen with full P&L responsibilityDemonstrated expertise in beverage program leadership (wine, spirits, cocktails)Deep knowledge of Forbes Five-Star and LQA standardsExperience leading quality assurance and audit readiness programsWSET Level III or equivalent beverage certification preferredExceptional leadership, communication, and stakeholder management skillsJob Perks & Benefits
Subsidized staff accommodation provided on-site for full time status employees, up to 3 monthsOne complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4 / meal)Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affrmentation for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties worldwideAccess to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & WhistlerDiscounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf CoursesVisa Requirements
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY
Whether you’re just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application / recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence : bsh.careers@fairmont.com
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