Be Passionate
and Take Initiative with these Responsibilities :
- Works as a member of the Admissions / Registrations teams but also independently with responsibility for their own portfolio of programs in accordance with institutional policies and procedures (provincial / federal as applicable).
- Using the college’s Management Information System (MIS), performs admissions activities such as assessing program applications for completeness, determining and initiating requests for additional information and / or payment for all incomplete applications, assessing applicants for acceptability for programs by comparing application information to admission requirements, and processing application fees and tuition deposits.
- Responsible for ensuring that all students are registered in the correct course / section for their program areas, including liaising with school / student regarding part-time schedules.
- Communicates registration status to students regarding their schedule and fees.
- Determines and applies student tuition and other fees (example : parking, printing). Maintains a daily cash drawer and float system.
- Provides frontline customer counter service to students as well as general information to visitors.
- Liaises with student, school, or finance as needed regarding registration restrictions and follows-up to process once restriction is lifted.
- Assists with Graduation ceremonies.
Be able to deliver results by having :
- Working knowledge of a Management Information System, preferably Colleague. Incumbents will become proficient in transactional screens in Colleague and possess a superior knowledge of Colleague.
- Experience working with windows-based software.
- Ability to interpret and apply policies and procedures related to the admissions / registration responsibilities.
- Data accuracy is an essential skill; the ability to review own work, complete complex multi-screen actions alongside dealing with customers is required.
- Maintain strong interpersonal / oral communication skills, customer service, organizational and time management skills, and the ability to work on one’s own initiative to see complex matters through to completion or escalate to manager if needed.
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