IT System Analyst

About You You want to work for a fast-paced company that thinks big and dreams huge. You are driven, view work as more than just a job, and are never satisfied with a project left half-done.

You have a strong sense of personal ownership and responsibility for completion of objectives on time. You want to figure out why things tick which makes you tick but very little ticks you off.

You want to think outside of the box and continually challenge your own limits, as well as those around you. You have a mad scientist mentality where you want to be part of the robots building robots revolution.

About Attabotics Attabotics is the world’s first 3D robotics supply chain system for modern commerce. Inspired by the framework of ant colonies, Attabotics replaces the rows and aisles of traditional fulfillment centers with a patented storage structure and robotics shuttles that utilize both horizontal and vertical space, reducing a company’s warehouse needs by 85%.

By empowering retailers to place fulfillment centers near high-density urban areas, Attabotics helps create jobs and decrease carbon emissions by closing the last-mile delivery gap.

Attabotics is a TIME Magazine Most Innovative Company special mention, CNBC Disruptor, and one of Fast Company’s world’s 50 most innovative companies.

Attabotics is based in Calgary, Alberta, Canada, with fulfillment centers across the United States and Canada. The Role We are seeking an IT System Analyst to join our Information Technology / Digital team.

The ideal candidate will be responsible for analyzing, designing, implementing, and maintaining IT systems to meet the needs of our organization.

Reporting to the Manager Information Technology, this role requires a strong understanding of Microsoft Azure, Microsoft 365, and software systems integration and oversight.

Who you are

• Proven experience in managing IT infrastructure and services with a minimum of 3-5 years of experience in IT management or a related role
• Proven experience in IT system analysis, design, implementation, and maintenance
• Strong knowledge of Microsoft Azure services and administration, with experience in deploying and managing cloud-based infrastructure
• Microsoft Certified Azure Administrator Associate
• Microsoft 365 Certified : Modern Desktop Administrator Associate is an asset
• Proficiency with infrastructure as code, infrastructure automation and orchestration
• Proficiency in Microsoft 365 administration, including Exchange Online, SharePoint Online, Teams, and Azure Active Directory
• Experience in administering line of business applications, such as ERP systems, CRM systems, or custom applications
• Excellent problem-solving skills and the ability to troubleshoot complex technical issues
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Experience in data and information lifecycle management, root cause analysis, problem resolution, change management and ITIL
• Experience with reporting, workflows, automation and scripting with Power Apps, Power Portals, Power Automate and resources in Azure preferred

What we need

• Manage and maintain Microsoft Azure services, including virtual machines, storage accounts, virtual networks, and Azure Active Directory
• Design, deploy, and monitor Azure and other business systems, ensuring high availability, scalability, and security
• Implement and manage Azure infrastructure as code using tools such as Azure Resource Manager (ARM) templates other automation tools
• Monitor, tag, and optimize Azure costs, identifying opportunities for cost savings and efficiency improvements
• Implement and provide guidance / input on Azure governance policies and ensure compliance with organizational standards and best practices
• Work with Cybersecurity and governance to configure and manage security and compliance features, such as data loss prevention (DLP) policies, threat protection, and identity and access management
• Monitor and troubleshoot Azure service health and performance issues, collaborating with Microsoft support as needed.
• Stay informed about Azure updates and new features, evaluating their potential impact on the organization and recommending adoption strategies
• Administer and maintain Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive for Business
• Maintain configuration records in CMDB for systems, services, assets, and accounts
• Collaborate with business stakeholders to understand their requirements and translate them into technical solutions
• Configure and customize both cloud and on premise line of business applications to align with business processes and workflows
• Leveraging the corporate ITSM ticketing system, manage employee requests and provide technical support and troubleshooting for line of business applications and cloud systems, resolving issues in a timely manner to minimize disruptions
• Perform regular maintenance and updates to ensure the stability and performance of line of business systems
• Establish, use, and document system configurations, standards, checklists, processes, procedures, provide mentorship to end users as needed, and ensure a high standard of customer experience
• Monitor and administer the backup solution to ensure all systems are properly backed up in the event of a disaster

If this description describes you perfectly and the work environment you know you can thrive in, send us your resume as well as describe to us what you’re passionate about and we may just reach out to you.

Attabotics is committed to employing the best people to do the best job possible within our environment. We hire based on merit and are strongly committed to cultivating diversity as a source of excellence.

Attabotics firmly believes that diverse perspectives drive innovation and business success. We embrace a wide range of differences, as they contribute to our uniqueness and strength.

Successful candidates for this position will undergo a criminal record check, and must provide proof of legal eligibility to work in the country they applied to without sponsorship.

Attabotics promotes a corporate safety culture where employees’ health, safety & well being is number one and with the ultimate goal of establishing a zero incident work environment.

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