Technical Account Manager

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This range is provided by Uzado Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$75,000.00 / yr - CA$125,000.00 / yr

About Uzado Inc.

At Uzado Inc., we simplify cybersecurity and compliance for businesses of all sizes. Our mission is to help organizations understand, manage, and reduce their cybersecurity risk. We offer a suite of services including managed security, compliance advisory, and risk assessments — all designed to give our clients peace of mind in a rapidly evolving threat landscape.

About Uzado Inc.

At Uzado Inc., we simplify cybersecurity and compliance for businesses of all sizes. Our mission is to help organizations understand, manage, and reduce their cybersecurity risk. We offer a suite of services including managed security, compliance advisory, and risk assessments — all designed to give our clients peace of mind in a rapidly evolving threat landscape.

We’re looking for a proactive, technically savvy Technical Account Manager (TAM) to join our growing team. This client-facing role is crucial in helping our clients successfully adopt and optimize Uzado’s cybersecurity services and solutions.

Key Responsibilities

• Act as the primary technical point of contact for assigned clients, ensuring a high level of satisfaction and service delivery.
• Guide clients through onboarding and implementation of Uzado’s cybersecurity and compliance services, including MDR, vulnerability management, incident response, and GRC solutions.
• Understand each client's unique IT environment, compliance obligations, and security posture to tailor recommendations and strategies.
• Conduct regular client check-ins, performance reviews, and technical business reviews (QBRs).
• Collaborate cross-functionally with Uzado’s SOC analysts, compliance consultants, and engineering team to ensure seamless service delivery and issue resolution.
• Advise clients on cybersecurity best practices, threat trends, and how to continuously improve their security maturity.
• Help identify opportunities for account expansion and participate in the renewal process with the account management team.
• Stay up to date with industry standards (NIST, ISO 27001, etc.) and emerging threats to inform client strategy.

Qualifications

Nice To Have

What We Offer

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

Industries

Computer and Network Security

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