Housekeeping Operations Manager

As Housekeeping Operations Manager you bring structure clarity and discipline to the daily flow of housekeeping operations. You ensure that every guestroom public space and service touchpoint reflects the Rimrocks commitment to quality accuracy and consistency.

This role is ideal for a leader who thrives in structured environments values rules and standards and leads through technical expertise and accountability. You are methodical serious about quality and comfortable making authoritative decisions to ensure work is done right every time.

Start Date : April 2026

Contract Type : Permanent

Salary : $50000 - $60000 per year dependent on level of experience

Key Responsibilities

Operational Leadership & Standards

• Direct the day-to-day operations of guestrooms turndown service and public area presentation with a guest-first mindset.
• Ensure all housekeeping standards procedures and brand expectations are consistently met or exceeded.
• Maintain tight control over room readiness turnaround times and inspection outcomes.
• Lead operations with precision ensuring quality is never compromised even in a fast-paced environment.

Performance Management & KPIs

People Leadership & Accountability

Guest Experience & Service Recovery

Cross-Department Collaboration

Continuous Improvement & Innovation

Qualifications : What You Bring

Bonus If You Bring

Who You Are

You are serious diligent and precise. You lead with authority grounded in expertise not charisma. You care deeply about accuracy consistency and doing things the right way not the fast way.

You thrive in environments where expectations are clear standards are high and accountability matters. Delegation doesnt mean letting go it means ensuring others are equipped trained and supported to deliver quality work that meets scrutiny.

Your leadership builds trust through reliability discipline and results. Quietly consistently you ensure the operation runs exactly as it should.

Lead with precision. Deliver with purpose. Stay moved.

Physical Demands

Visa Requirements :  Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Additional Information :

Job Perks & Benefits :

Apply Today :   Whether youre just starting your journey or seeking your next adventure wed love to hear from you. Explore current opportunities and discover what it means to be a Heartist at .

Were committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process please reach out confidentially at  and well work with you to ensure your needs are met.

At Rimrock Banff we believe that diversity makes us stronger and inclusion moves us forward.

Our team is made up of individuals from across the globe each bringing their own culture perspective and a place as naturally diverse as Banff National Park its only fitting that our workplace reflects the same richness.

Whether youre on shift or in staff housing we want every Heartist to feel seen valued and free to be fully themselves regardless of race culture gender identity religion abilities sexual orientation or age.

Inclusion isnt a box we check its a value we live. And while were proud of our progress we know theres always more to learn more ways to grow and more voices to elevate.

Together we build a workplace where belonging isnt just possible its expected.

Be you. Be bold. Stay moved.

#CWMRLeadership

Remote Work : No

Employment Type : Full-time

Key Skills

Hotel Experience,Taleo,Hospitality Experience,Environmental Services,Laundry,Cleaning Experience,Housekeeping Management,OSHA,Sanitation,Team Management,Leadership Experience,Supervising Experience

Experience : years

Vacancy : 1