Field Application Engineer

Location : Vancouver, Canada

Job Description :

• Provide technical support for Quectel's entire product line, including 5G, LTE / LTE-A, UMTS / HSPA, GSM / GPRS and GNSS wireless technologies.
• Provide Pre-Sales and Post-Sales technical support and customer training on Quectel wireless modules and development tools.
• Provide quick responses to customer technical enquiries, being prepared to travel for on-site support across north America.
• Be able to give product presentations and conduct product and tool training for customers on-site.
• Provide tangible feedback and feasible Quectel solutions to customers, based on their application requirements.
• Develop simple demonstration applications to help customers evaluate and integrate Quectel modules quicker and more effectively.
• Prepare Weekly Technical Reports indicating the support activity and open issue progress.

Requirements :

• Bachelor’s Degree or equivalent in Electronic Engineering, Computer, Automation, Electronics & Communications or other IT related fields.
• Three years or more experience in embedded product design or Firmware development in electronics.
• Good knowledge of GSM / GPRS / EDGE / UMTS / LTE / TCP / IP / GPS specification / standards
• Good knowledge of C / C++, Linux, android specification / standards is a plus.
• Experience in development of peripheral driver and debug troubleshooting (USB, UART, I2C, I2S, SPI, SDIO, EMMC, PWM, Camera, LCD) is a plus.
• Excellent demonstrating outstanding communication and presentation skills and being able to effectively communicate in a multicultural work and customer environment.
• Creative problem solver possessing good analytical and troubleshooting skills, able to manage and swiftly resolve all technical issues, delivering highest quality services to Quectel customers.
• Be Self Motivated, able to work independently with a strong sense of responsibility and a predisposition for teamwork. Be a positive thinker and easily get along with others.
• Must be based in US / Canada. 10. Must be a native English speaker or similar speaking level. 11. Must be able and willing to travel.

Preferred Experience :

• Experienced in embedded Linux, Android system, or other OSs.
• Experienced in 2G, 3G, NBIoT, CatM, LTE RF / Antenna design, tuning or testing.
• Experienced in module certificates, e.g. CE, FCC, GCF, PTCRB or carrier’s approval process.
• Had been working in IoT, PC notebook, auto electronics industries.
• Familiar with LTE / UMTS / HSPA / GSM / GPRS / GPS Wireless M2M Modules.
• Proficient C / C++, Perl, Python, Shell programming Skills.
• Knowledge of Wireless Network, mobile phone or wireless modem technologies including Bluetooth, WIFI, Zigbee, etc. 8. Familiar with ARM microcontrollers architecture.
13 days ago