Services NAM Mobilization Manager

Req ID : 454168

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry.

Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Job Title

Services NAM Mobilization Manager

Objectives

• You will provide guidance, project management expertise and support to the business units in the Mobilization phase and lead some aspects as required, and / or secure the right resources will be allocated to the project.
• You will develop and implement key performance metrics consistent across all business units and sites, and supervise the Project Managers assigned to the Mobilization Phase.
• Also, the Mobilization Manager is in charge of MPC (Maintenance Performance Center) deployment in the NAM Region, working closely with the BU lead and the Head Quarter.
• Finally, the Mobilization Manager would also support any projects across the Region as Operational Excellence experts, as needed.

Organization

Reports hierarchically to Business Excellence Director

Responsibilities and Accountabilities

Projects Mobilization

Tender phase :

• Take part in the preparation of Mobilization specific deliverables
• Review of Mobilization assumptions and related costing
• Take part in TTM and TTG to ensure transfer of tender assumptions into mobilizing projects

Mobilization Phase :

• Support the project starting phase in coordination with available project resources.
• Take part in the preparation of the Launch Seminar to ensure all key topics are identified and managed.
• Take part in the MGR and RGR Reviews and actual Gates.
• Take part in MPR and CPR / RPR / LPR.
• Project mobilization coordination with strong relationship with GMs / PMs
• Provide guideline for mobilization & secure the good processes / procedures are known

Guideline for mobilization, Project Management Manual, DFQ )

• Support / develop Projects Mobilization planning & milestones in coordination with GMs / PMs
• Check and redefine organization if needed the Staffing plan for Project Mobilization.
• Mobilization will push / support to get the right staffing on time.
• Coordinate with support functions to ensure proper mobilization of functions.
• Support projects in getting involvement of functions for the implementation of complex processes.
• Continuous Improvement : To perform REX of mobilized projects and feedback into bid factory

MPC Maintenance Performance Center

• Communicate with BU leads & GMs around MPC concept to define the future organization, budget, deployment milestones.
• Address the Change Management with local team (ways of working, communication..)
• Support MPC implementation in the NAM Region in coordination with central MPC Team.
• Define objectives, strategy and KPIs of the future MPC.

Operational Excellence / Supporting Projects

The Mobilization manager will also support critical projects across the Region, with the priority to :

• Analyzing current Maintenance Project situation & Processes to identify areas for improvement and develop strategies for delivering short and long term improvements.
• Developing and leading improvement, setting objectives, developing plans, coaching, training and define performance targets.
• Lead & support local team to execute according to plan, mobilize projects on time, and recover difficult projects.

Market and Business Understanding

Mandatory

Desirable

Knowledge of Alstom

Knowledge of other functional areas within the organisation

Knowledge of the domestic environment

Knowledge of the international environment

Educational Requirements

Master degree (technical / industrial / engineering)

Expert in his métier (management committee members, senior manager, Senior Project manager )

Experience

10+ years related experience and / or training.

Strong understanding of the Alstom Services business

Relationship / Communication

Internal : Product Line, Service Exec committee, Bids, Supply Management, Finance, Legal, Engineering, Industrial, O&M BU, APM BU, ALM BU, Urban BU and Human Resources

External : Customers, Suppliers.

Leadership Skills

Mandatory

Desirable

Capacity to coach both Blue collars & management of site / project team

Rigor, experience in operational activities and results driven

Collaboration and team working, critical thinking and problem solving

Data driven and courageous, capable of taking decisios

Excellent communication skills, good facilitator, ability to influence and lead

Ability to perform in ambiguous situations, can effectively cope with change

Specific Function Know-How

Industrial Management

Mandatory

Desirable

EHS Culture

Project Management

Railway Safety & RAM

Products & Services Knowledge

Quality Management

Planning / Organizing

Specific onal Know-How

Note ; The candidate can be located anywhere in the USA or Canada

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud.

If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in.

We’re committed to creating an inclusive workplace for everyone.

Job Type : Experienced