Group Product Specialist

At GMS, we've been helping Canadians for more than 75 years to get the health and travel insurance they want and need. The same pioneering spirit that started our story is what drives us to do things differently today.

Insurance, honestly, is our promise, and it's what we do at GMS. We care about our customers, our community and each other.

As a non-profit organization, we're proud to reinvest our profits into the health of the communities we serve and that have supported us since 1949.

We want our employees to feel good about coming to work and being in a workplace that promotes flexibility, growth and a healthy work-life balance.

If you'd like to be part of a team that truly takes care of our customers, our communities, and each other, this could be your chance.

Here's the role

The Group Product Specialist is responsible for the profitability of all GMS group products, ensuring their performance aligns with the GMS strategy and delivers value to GMS customers.

This position is tasked with the execution of our product strategy and implementing relevant tactical plans which includes defining target persona, persona needs and market analysis, innovating and designing products tailored to target market, and collaborating with internal stakeholders across GMS to meet sales and profitability goals.

Position Responsibilities

• Develop tactical plans to implement the Group business strategy that will enable GMS to achieve objectives by designing products that differentiate GMS from competitors and create value for customers.
• Conduct market research to identify consumer and competitor trends, reporting on opportunities, gaps, and risks for GMS.
• Collaborate with the Sales and Marketing teams to build and support sales plans to achieve financial objectives.
• Conduct periodic evaluations of products, including performance analysis and reporting.
• Oversee the execution of group product projects and initiatives to ensure successful implementation.
• Assist in the creation of internal and external resources and training related to GMS products.
• Take part in the annual forecasting and budgeting processes.
• Maintain in-depth knowledge of the regulatory, compliance, and legal standards applicable to our products and their sales.
• Provide leadership, direction, and support to a team that sustains strong trusting relationships with key decision makers internally and with key partners.
• Participate in and provide a leadership resource for projects.
• Work with a variety of stakeholders to review, improve and enhance automation within the function including straight through processing capabilities.

Competencies

• Analytical Thinking : Proactive anticipation of future needs and trends based on strong understanding of ongoing data analysis and trend watching.
• Quality Orientation : Sets high expectations for self; ensures accurate delivery of work across the team; conducts extensive discussions with peers, business units and external business partners to ensure assumptions are complete.
• Creativity Innovation : Develops fresh ideas to solve problems and discover opportunities; can grasp technical concepts, absorb new ideas and concepts quickly;

has strong problem identification and problem resolution skills.

Results Orientation : Focuses on desired outcomes, sets high expectations and pushes towards attaining milestones; looks for opportunities, and consistently moves to action.

Education & Experience

• Post-secondary degree in related field; or equivalent education and experience.
• 3+ years working in product management with specific knowledge of group insurance products.
• Prior experience in group insurance product sales would be considered an asset.
• Knowledge of the insurance industry and regulatory environment is considered an asset.
• Prior experience in project management would be considered an asset.

Are we a fit?

If you think so, please apply by November 20, 2024 . We'd love to reach out to everyone who applies, but we just don't have enough hands! If you're selected for an interview, we'll be in touch.

If not, please consider us again in the future.