Business Analyst

We are seeking a highly skilled and experienced Business Analyst to join our product delivery team. The ideal candidate will have a strong background in business process and business systems analysis in complex environments.

This role demands an experienced professional who can navigate through significant complexity and ambiguity to identify and implement optimized, efficient, and reliable methods of delivering business functions and translating analysis findings into clear and actionable requirements.

What will you be doing?

• As a Business Analyst you will support the detailed examination of complex business processes and systems to understand client operations in precise detail.
• You will use a variety of tools and methods including journey mapping, process mapping, stakeholder engagement, research, testing, wireframing, and prototyping to understand existing business functions and explore potential improvements.
• You will act as the voice of the customer in representing business requirements during solution design, development, and implementation.
• You will contribute to the advancement of our business analysis practice, including maturing our tools and methods.
• This position reports to the Vice-President, Product and Experience.

Why join the team at Ascent Strategy?

Ascent Strategy is a high-growth customer experience design studio that is changing the way market-leading companies develop new products and services.

Weaving deep technical insight and domain knowledge with the principles of human-centered design, our team reveals new sources of customer value and sustainable advantage.

We don’t just help our clients adapt to the future, we help them create it.

Joining Ascent means joining a passionate team of diverse talents that applies creativity, strategy, and design to generate breakthrough ideas, rethink old problems, and create real value in people’s lives.

Our team culture is engaging, open, and inclusive. At Ascent, you’ll be empowered to make an impact on our projects, our team, and how we do business.

We’re committed to creating a better and more sustainable future.

In this role, you will :

Understand and analyze processes and functions

• Analyze and understand existing business processes, system functions, and business rules.
• Identify inefficiencies, deficiencies, performance bottlenecks, and other areas for improvement in current systems and processes.

Identify and document business requirements

• Work closely with stakeholders to identify business requirements.
• Challenge current practices and conventions by researching alternatives, introducing best practices, and identifying opportunities for process innovation.
• Translate business needs into detailed requirements for new software systems.
• Produce clear, consistent, and actionable requirements documentation.

Design effective solutions

• Propose solutions to improve business processes and system functionality.
• Work alongside system analysts to ensure accurate translation of business requirements into technical specifications.
• Oversee the implementation of new system capabilities and processes to ensure alignment with business needs.

Engage stakeholders

• Maintain ongoing communication with stakeholders to understand business needs and expectations.
• Create change management conditions that contribute to project success.
• Present and explain business analysis findings and recommendations to stakeholders at all levels.

Deliver high-quality work in a high-performance team environment

• Manage project segments related to business analysis.
• Ensure the timely delivery of high-quality project deliverables.
• Collaborate with a multi-disciplinary team in an agile environment.
• Challenge and be challenged in pursuit of the best possible solution.

Help us get better

• Stay current on the latest trends and best practices in business analysis and the industries we support.
• Recommend and help implement improvements to our analysis tools and methods.

Your fellow team members will rely on you to :

• Be an excellent problem solver, analyze challenges from multiple perspectives, and demonstrate sound decision-making.
• Handle multiple tasks and prioritize in a fast-paced environment.
• Develop a deep and authorative understanding of complex business processes and systems.
• Be able to zoom-out to connect detailed areas of analysis to the broader user experience and strategic context.
• Possess exceptional written and verbal communication skills, including technical writing abilities.
• Be proficient in business analysis tools and methodologies.
• Be an exceptional teammate and collaborator.
• Work independently and be self-motivated.

What you bring :

• A Bachelor’s degree in Business Administration, Finance or Accounting, Computer Science or a related field.
• A minimum of 3 year’s experience in business analysis, preferably working in a client-facing role in a consultancy firm, software development company, or a leading firm.
• Proven ability to analyze and document complex business processes and systems.
• Experience in agile software development practices.

It would be a bonus if you had :

• Strong financial acumen and an understanding of financial business systems (banking, investment, pensions and benefits).
• Applied knowledge of human-centered design and design thinking methods.

What we offer :

• An exciting and intellectually challenging job working on mission-critical projects for leading companies in Western Canada.
• A compelling compensation package including comprehensive benefits coverage and professional development opportunities.
• The ability to chart your own growth path in a dynamic and high-performance team.
• The opportunity to join a high-growth company at the early stage of a major expansion.

How to apply :

Send us your cover letter and resume at [email protected]