Technical Manager (Public Safety)

Hexagon Safety Infrastructure & Geospatial
Ottawa, ON
Full-time

Company Overview.

Hexagon Safety Infrastructure Geospatial provides mission-critical and business-critical solutions to governments and service providers.

A global leader, proven innovator, and trusted partner, our software and industry expertise help improve the lives of millions of people through safer communities, better public services, and more reliable infrastructure.

Visit hexagonsafetyinfrastructure.com.

Hexagon Safety Infrastructure Geospatial is part of Hexagon, a leading global provider of information technologies that drive quality and productivity improvements across geospatial and industrial enterprise applications.

Hexagon's solutions integrate sensors, software, domain knowledge and customer workflows into intelligent information ecosystems that deliver actionable information, automate business processes and improve productivity.

They are used in a broad range of vital industries.

Hexagon (Nasdaq Stockholm : HEXA B) has more than 20,000 employees in 50 countries and net sales of approximately 3.1bn USD. Learn more at hexagon.com

Job Description

Overview : Hexagon is seeking a talented Technical Manager to join our multi-faceted team supporting the Public Safety Dispatch Portfolio across North America.

The Technical Manager will oversee all technical aspects and resources to drive organizational growth and efficiency.

Description :

The Technical Manager is afront-linerole with delivery and operations responsibility over the following areas :

  • I / CAD and OnCall Dispatch COTS Delivery
  • Delivery process engineering
  • Personnel management and supervision
  • Personnel development

More specifically, this position is responsible for the successful delivery of services related to the Hexagon I / CAD and OnCall Dispatch Commercial Off The Shelf (COTS) products.

The Technical Manager provides technical oversight and guidance to a team of direct reports which execute project related tasks.

The Technical Manager coordinates with Project Mangers to resolve project issues, adapt and adjust resources schedules as needed, provide technical guidance to customer teams, and handle issue escalations.

The Technical Manager is also responsible for the management of personnel, including participation in staffing decisions, performance reviews, and career development.

The Technical Manager reports directly to the Technical Director of CAD Service Delivery.

Additional Responsibilities :

  • Develop and implement technical guidelines, standards, and procedures ensuring compliance with regulatory standards.
  • Manage development, maintenance, and security of systems, applications, and infrastructure.
  • Provide pre-sales and post-sales support to the Sales Team, including needs analysis, creation / review of Statements of Work, and response to technical RFPs and RFQs.
  • Cultivate constructive relationships with customers, direct reports, and other managers.

Qualifications

Requirements :

  • Degree or diploma specializing in Geo Sciences, Computer Sciences, Engineering or a related technical discipline with 5 or more years of applicable experience.
  • 5 years of experience leading technical teams in medium to large organizations.
  • Strong leadership, organizational, analytical, and problem-solving skills.
  • Proven experience managing projects of moderate size and complexity.
  • Innovative mindset with a proactive approach to improving processes.
  • Self-directed with a commitment to achieving results and continuous learning.
  • Ability to recognize and leverage individual strengths for team success.
  • Commitment to customer satisfaction and quality service.
  • Familiarity with project management software, database management, and system administration.
  • Experience managing remote employees and collaborating with global teams.
  • Ability to obtain a US Work Visa.
  • Willingness to travel up to 50% as needed.

Benefits :

  • Competitive salary and comprehensive benefits package.
  • Professional growth opportunities.
  • Flexible work environment (if applicable).
  • Health and wellness programs.
  • Company-sponsored events and activities.

Application Process :

Interested candidates should submit a resume and cover letter highlighting their qualifications and experience. We look forward to reviewing your application.

6 days ago
Related jobs
Hexagon Safety Infrastructure & Geospatial
Ottawa, Ontario

Hexagon is seeking a talented Technical Manager to join our multi-faceted team supporting the Public Safety Dispatch Portfolio across North America. The Technical Manager will oversee all technical aspects and resources to drive organizational growth and efficiency. The Technical Manager provides te...

Promoted
Inclusivity
Canada

As a Project Coordinator, you will coordinate tasks related to our training and consulting projects. As an Inclusivity Project Coordinator you will:. Work with our consultants, facilitators and clients to develop project schedules, report on progress and collaborate to address any issues facing proj...

Fire Safety and Protection
Ottawa, Ontario

Submission of verbal and written reports covering sales forecasts, competitor activity and products, any potential customer product, service and system needs and economic climate of territory. Understanding of the Ontario and National Building, Fire Codes, NFPA codes and all applicable ULC standards...

EBC
Ontario

Monitoring and supporting Health & Safety compliance across multiple sites. Responsible for auditing, inspecting and verifying the safety planning, organization and implementation of safety activities related to the prevention of accidents and occupational injuries on construction sites. Advise and ...

Parkin Architects Limited
Ottawa, Ontario

ROLE AND RESPONSIBILITIES Work in conjunction with the project team to oversee the design of a project Create work schedules and ensure that the project is completed on time and within budget Ensure that the project complies with regulations, including revising the project design as necessary Manage...

AECOM
Ottawa, Ontario

The Health and Safety Manager will be responsible for developing, implementing, and overseeing health and safety policies and procedures for the hydropower project. The ideal candidate will have extensive experience in health and safety management within large-scale construction or engineering proje...

Canadian Bank Note Company
Ottawa, Ontario

As an IT Project Manager in our Identification (ID) Program Management group, you will be responsible for ensuring the on-time, on-budget delivery of in scope ID system (e. Defining Scope: Work with stakeholders to define the project scope, objectives, and deliverables. Resource Allocation: Determin...

Axon
Canada
Remote

As a Strategic Project Manager at Axon, you will oversee the deployment of both small-scale and complex enterprise-grade products. Experience utilizing technical project management tracking tools to ensure project tracking, completion. Your role involves managing all aspects of deployment, ensuring ...

The ERM International Group Limited
Ontario, CA

We are looking for passionate Health and Safety leaders who are interested in being part of our thriving global community - outstanding professionals who combine strong consulting and business development skills with a strong technical foundation - to foster and expand a network of excellent client ...

Aritzia
Canada, Canada

As a Senior/ Construction Project Manager you will manage all aspects of the construction of unique projects, partnering closely with both internal and external partners to ensure we successfully deliver projects on time, and on budget. As the Senior/Construction Project Manager you will:. The Senio...