Implementation Analyst

Job Description

• Support project management onboarding activities for Visa Campaign Services and other digital initiatives for Visa client institutions and processors to ensure client and internal expectations are exceeded.
• Operate as the Project Lead for various internal and external initiatives, focused on Standard to Moderate project complexity.
• Coordinate directly with internal resources to understand set up requirements and facilitate new campaigns with a high degree of excellence.
• Coordinate directly with clients to understand and execute campaign and digital servicesolutions without customer impact.
• Coordinate internal Visa resources to ensure delivery on commitments.
• Manage routine and non-routine, moderately complex processing and change requests, as well as support client initiatives.
• Prepare and maintain detailed project plans, status reports, and issues logs in compliance with Visa Global Implementation Policy standards.
• Report client project accomplishments, challenges and deliverables to management weekly.
• Build and enhance positive working relationships with Visa client institutions, processors and internal stakeholders.
• Represent client system and operational requirements to internal Visa organizations.
• Responsible for own workflow assignments and must be able to take the initiative to resolve problems and meet deadlines.
• Responsible for working with internal resources on resolving issues through internal ticket-tracking system.
• Update and enhance internal support documents to assist internal and external stakeholders.
• Proactively identify operational opportunities to increase service quality or efficiency.
• Must be able to take the initiative to resolve problems and meet deadlines for assigned work.
• Must be able to work independently, with team members.
• Embody the Visa Leadership Principles.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications

Preferred Qualifications

Visa is looking to fill vacant positionImplementation Analyst. The anticipated compensation range for this position is 84,780 CAD to 133,650 CAD per year, which includes sales incentive payments / annual bonus. Visa has a comprehensive benefits package for which this position is eligible that includes Medical, Dental, Vision, Employee Stock Purchase Program, Life Insurance, Paid Vacation and Wellness Programs. Visa may use artificial intelligence when assessing and selecting candidates.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa welcomes and encourages applications from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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