Brandt Industries Inc. is seeking an Order Fulfillment Manager. This role connects customers and the sales department to the manufacturing plants to ensure efficient order delivery.
Duties & Responsibilities
- Overall planning, maintenance, and delivery strategy for all Manufactured Whole Goods orders.
- Prioritize new customer orders against available inventory or future production to provide an optimal shipping date.
- Plan and configure truck loads and setups to optimize freight.
- Manage and maintain whole good shipping schedules for each manufacturing facility.
- Maintain accurate shipping dates in the customer portal.
- Liaise with manufacturing plants to ensure future production aligns with priority and customer needs.
- Execute, maintain, and ensure accuracy of all inter‑company transactions moving whole good inventory between companies / warehouses.
- Participate in forecasting activities, making recommendations for future production that optimize order‑delivery potential (e.g., low inventory management, seasonality factors, market trends).
- Establish processes and procedures for all order fulfillment activities, returns processing and consumer contact, including interacting with the ERP system.
- Develop metrics and reports to monitor departmental performance (on‑time delivery, average lead time to ship, inventory stocking levels, order backlog health).
- Identify process improvement opportunities; present project plans, options and recommendations to executive‑level management; organize and lead teams required to implement such improvements and manage the process to a successful completion.
- Provide price estimates to the sales department for custom attachments or options.
- Manage all personnel within the department, including hiring, terminating, promotion, etc.
- Other duties as assigned.
Required Skills
Excellent communication, presentation and interpersonal skills.Excellent organizational skills.Previous experience in an order‑fulfillment or large‑parts sales company, large warehouse environment with stock logic duties.Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
General Business, Management, and Administrative
Industry
Machinery Manufacturing & Agriculture, Construction, Mining Machinery Manufacturing
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