Process Engineering ManagerTD Bank • Toronto, Canada
Process Engineering Manager
TD Bank • Toronto, Canada
18 days ago
Job type
- Full-time
Job descriptionWork Location : Toronto, Ontario, Canada Hours : 37.5 Line of Business : Enterprise Enabling Functions Pay Details : $96,900 - $136,800 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description : The Process Engineering Manager plans, manages, executes, leads, and oversees cross functional end-to-end delivery of process improvement and transformation initiatives throughout the lifecycle of multi-year largescale, highly complex projects or programs.Provides advisory support, direction and guidance to stakeholders and executives of the projects and / or program. Educates and creates awareness of Process Improvement / Transformation methodologies across the Bank. Depth & Scope : Process improvement advisor providing leadership and oversight of multiple and / or highly complex businesses / product lines / projects that may impact cross-functional teams / businesses Solves complex process problems Leadership, expert role requiring extensive knowledge / expertise in own domain as well as broader related areas Interprets internal / external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services Has expert knowledge of all the software application and tools required to perform tasks while following best practices; provides guidance to others Uses expert analytical thought to exercise judgement and identify solutions Anticipates emerging business trends and regulatory / risk issues as a basis for recommending large-scale product, technical, functional or operations improvements Serves as a source of expert advice to senior management in Lean Six Sigma Solves unique and ambiguous problems with broad impact; typically oversees standards, controls and operating methods that have significant financial and operational impact within the context of their own field Requires innovative thinking to develop new solutions Impacts the technical or functional direction and resource allocation of part of an enterprise function or business segment Provides expert leadership guidance, makes recommendations and collaborates with business to ensure solutions meets the business needs on a complex project or program Education & Experience : Bachelor degree with a related major (business, operations, engineering / technical, mathematics) or relevant professional certifications, designations, or equivalent required Lean Six Sigma Black Belt Certified with 5+ years of relevant experience Skills Lean and Six Sigma Methodologies Agile Methodologies Business Process Modelling (Nice to have : ARIS BPMN 2.0) Knowledge of process mining Implementation of IA / RPA / Agentic AI for process optimization Change Management Stakeholder Management Financial Products Life Cycle Process capability and measurements analysis Minitab analytical tools Cost-Benefit Analysis Persuasive Communication Critical Thinking Facilitation & Workshop Leading Influences and contributes to the strategic direction of the business / function, providing and enterprise perspective, plays a key role in the development and implementation of process Leverages expert analytics and process modeling to solve complex process problems, as well as designs breakthrough process improvements Takes the lead in guiding and advising business leaders on why / how to reduce variation, make better decisions, and ultimately improve results Provides expert data-driven recommendations / decisions to forecast, lead and deliver financial and customer benefits to the business Gathers data to translate a practical problem into a statistical problem using expert statistical methods including data modeling Actively manages senior relationships within and across various business lines, corporate and / or control functions and ensure alignment with enterprise Adheres to enterprise frameworks or methodologies that relate to activities for this process improvement & transformation Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate Ensures compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties) Participates in cross-functional / enterprise / initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations Conducts internal and external research projects; supports the development / delivery of presentations / communications to management or broader audience Conducts meaningful analysis at the functional and / or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs / policies / practices Adheres to internal policies / procedures and applicable regulatory guidelines Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues / points of interest Provides thought leadership and / or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit Keeps current on emerging trends / developments and grows knowledge of the business, related tools and techniques Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices. Contributes to a fair, positive and equitable environment that supports a diverse workforce Acts as a brand ambassador for your business area / function and the bank, both internally and / or externally Who We Are : TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches / stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you. Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their
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Process Engineering Manager • Toronto, Canada
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