3 days ago Be among the first 25 applicants
Direct message the job poster from Akkodis
o Amazon Connect, AWS, Cisco, Technical Architecture
o 3 to 5 years
Key Responsibilities :
Deliver proof-of-concept projects, topical workshops, and solution deployments
Lead technical and design discussions with IT executives to help enterprises speed their adoption of new technologies and practices
Serve as Amazon Connect subject-matter-expert for customer solutions and technical architectures. By advancing successful customer outcomes on AWS-such as more innovative, scalable, resilient, and cost-efficient architectures. Architecting, designing and deploying Amazon Connect solutions on the AWS platform. Amazon Connect is a global, cloud-based contact center service that utilizes skill-based routing, dynamic and personal contact flows, outbound calling, high quality audio, and real time / historical metrics.
Leverage new technology paradigms (e.g., serverless, containers, microservices)
Advise on implementing AWS best practices
Influence infrastructure architecture by sharing your call and contact center expertise
Basic Qualifications :
BS level technical degree or 10+ years equivalent professional or military experience
At least 5 years of experience as a contact center technology architect, enterprise IT Architect or senior contact center software develop engineer working with leading contact center technology platforms and applications, such as Avaya, Cisco, Genesys, Verint, NICE, Salesforce, etc.
Hands-on technical practitioner and individual contributor.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Contract
Job function
Job function
Information Technology
Industries
Technology, Information and Media, Banking, and Insurance
Referrals increase your chances of interviewing at Akkodis by 2x
Get notified about new Business Architect jobs in Toronto, Ontario, Canada .
Toronto, Ontario, Canada CA$100,000.00-CA$120,000.00 2 weeks ago
Solutions Architect (Insurance) - Fully Remote
Toronto, Ontario, Canada CA$120,000.00-CA$150,000.00 16 hours ago
Toronto, Ontario, Canada CA$130,000.00-CA$150,000.00 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Architect • Toronto, ON, CA