Application Support Analyst

ROLE : Application Support Analyst

REPORTS TO : Director of Infrastructure and IT Operations

LOCATION : Hybrid / Corporate Office in Richmond Hill, Ontario

SALARY : $68,000 - $83,000, up to 5% discretionary incentive target

Company Overview

Venterra Realty is a growing developer, owner, and operator of multifamily apartments with 90 mixed-use and multifamily communities across 22 major US cities. Over 50,000 people and more than 16,000 pets call Venterra "home"! The Venterra Team is focused on achieving excellence in serving its three major stakeholders : residents, employees, and investors. Venterra has enjoyed tremendous growth and financial success over its 24-year history. This success has been achieved through the exceptional commitment and dedication of Venterra's approximately 950 team members. Find out more about Venterra Realty and its award-winning company culture at Venterra.com . We’re thrilled to be recognized as a leading workplace with numerous prestigious awards year after year!

US Awards

• 2025 Best Workplaces in Real Estate™
• 2025 Best Medium Workplaces ™
• Fortune Best Workplaces in Texas™ List

Canada Awards

Explore our communities at VenterraLiving.com and visit Venterra.com to learn more about how we’re out‑caring the competition by staying true to our value proposition : “We care more about renter experiences, which drives superior results.”

The Opportunity

As Venterra continues to grow, we need to ensure high service standards are maintained for our applications. We are recruiting an Application Support Analyst to ensure service quality of our application suite. The successful candidate will join two existing Application Support Analysts. This role is primarily aligned to standard business hours; however, there may be rare occasions where responsiveness is required outside of those hours to address critical system incidents. These situations are expected to be infrequent and limited in scope.

Key Job Responsibilities

Candidate Profile

Venterra Realty is an equal opportunity employer. Accessibility accommodations are available on request for candidates taking part in all stages of the selection process. We are actively recruiting for an existing position; Artificial Intelligence (AI) is not used during our recruitment process for this role.

The base salary range is intended to reflect the role's base salary rate in locations throughout Canada. Salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses or benefits.

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