Customer Service Rep - Call Centre - work from home

CB CanadaRichmond Hill, Ontario, Canada

30+ days ago

Salary

CAD17 hourly

Job type

Remote

Job description

Customer Service Rep- Call Centre- $17.00 per hour

Our client in Richmond Hill is looking for hardworking, motivated talent to join their team. (add 1 client specific selling statement) Don't wait… apply today!

What's in it for you?

17.00 per hour
Full Time hours
Paid training
Great company and working environment
Work from home with 1 week training in office

What will you be doing?

Call centre to support the online orders for clothing client

Taking phone calls, email or online chat

Assisting clients with issues on online orders, assisting with ordering etc.

What do you bring?

Excel at Written and Verbal Communication

Charismatic and outgoing personality with pleasant phone etiquette

6 Months of proven customer service experience at a Contact Center

Ability to identify and assess customers' needs to achieve satisfaction

Strong active listening skills, with the ability to clarify information and diffuse situations as needed

Excellent judgment and decision-making skills

Analytical / problem solving skills

Comfortable with product consultation, upselling, and product recommendations.

Ability to multi-task in a fast-paced environment

Understands and strives to meet or exceed call center metrics

Are you Interested?

Stop your job search and apply today! A recruiter will be in touch shortly.

Share this job with friends and family and earn dollars with every successful hire.

ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.