Flagger - Montréal

Description

signaliseur effectue une variété de tâches pour garantir le bon fonctionnement du parking, tout en offrant un service qui dépasse les attentes de nos clients.

En fonction des besoins du site, le signaliseur est responsable de l'accueil des clients, de l'émission des tickets, de compter des voitures, de la direction du trafic et de l'assurance de la propreté de Stationnement .

Le signaliseur collabore étroitement avec les membres de l'équipe, le responsable des opérations et / ou le superviseur de service pour s'assurer que les normes de propreté et de sécurité sont respectées en tout temps.

The Flagger performs a variety of tasks to ensure the smooth operation of the parking facility, while delivering a service that exceeds our customer / client’s expectations.

Depending on the needs of the location the Flagger is responsible for greeting guests, issuing tickets, completing car counts, directing traffic, and ensuring facility cleanliness.

The Flagger works closely with fellow team members, Operations Manager, and / or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times.

Key Responsibilities

• Accueillir les invités à leur arrivée et leur dire au revoir de manière amicale et courtoise.
• Agir en tant que contrôleur de la circulation pour diriger les invités entrants vers des places de stationnement disponibles.
• Effectuer des comptages de véhicules sur place tout au long du service pour s'assurer que le garage ne déborde pas des espaces disponibles.
• Effectuer des patrouilles quotidiennes.
• Contrôler la circulation aux entrées et sorties si nécessaire ; aider les invités qui ont oublié où ils ont garé leur véhicule.
• Utiliser une communication respectueuse pour aider les invités avec leurs questions, problèmes et préoccupations ; transmettre les informations au Responsable des opérations ou au Chef de service si nécessaire.
• Rapporter immédiatement tout accident, incident ou préoccupation de sécurité au Responsable des opérations ou au Chef de service.
• Communiquez de manière professionnelle en tout temps avec les Clients et les coéquipiers
• Act as traffic controller to direct incoming guests to available parking spaces
• Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces
• Perform daily patrols
• Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked
• Use respectful communication to assist guests with their questions, problems, and concerns; relay information to Operations Manager or Shift Lead as necessary
• Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead
• Communicate professionally at all times with guests, client, and teammates.

Skills, Knowledge and Expertise

• Au moins 18 ans.
• Expérience préalable en service client .
• Excellentes compétences en service client et en communication.
• Capacité à communiquer verbalement avec les clients.
• At least 18 years of age
• Previous customer service experience, preferred
• Excellent customer service and communication skills
• Ability to verbally communicate with guests

Benefits

Full-Time Employee Only)

Medical / Vision

Dental

Life Insurance

AD&D

LTD - offered based on employee group

RRSP - offered based on employee group

EAP - offered based on employee group

Vacation

United States - California applicants only :

The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable.

You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you.

After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is / are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report.

A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.

Find out more about the Los Angeles County Fair Chance Ordinance at https : / / opportunity.lacounty.gov / wp-content / uploads / 2024 / 03 / FCO-FAQ-Final-Updated-with-Recommendations.

pdf . Find out more about the California Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage : https : / / calcivilrights.

ca.gov / fair-chance-act / .

The Reimagined Parking family of nationally recognized brands Impark, Lanier, Republic Parking, AmeriPark, and ParkOne is the world's leading tech-powered, people-driven parking solutions provider.

Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.

Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination / class status protected by state / provincial or federal law, as applicable.

Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.