Why DUCA?
We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to serve.
We exist to help People, Businesses and Communities Do More, Be More, and Achieve More .
DUCA (www.duca.com) is distinguished for the following :
- Positive, un-big bank like service experience delivered through Member-facing staff in branch, on the phone (Member-Connect) and via our Mobile mortgage specialists, Wealth Management advisors and Commercial and Business Banking Account Managers.
- Competitive rates.
- Personalized financial solutions, guidance, and service with the lowest possible fees for both Personal and Business Members.
- Profit sharing among Members.
- Multiple ways to bank—online, mobile app, phone / full-service Member Connect Contact Centre, and, of course, in-branch—DUCA is accessible 24 / 7
- A community philosophy of “profits with a purpose” culminating in the creation of the DUCA Impact Lab (www.ducaimpactlab.com), a charitable foundation committed to helping the credit challenged and underbanked. This led to DUCA's designation as a B-Corp certified organization, the first ever credit union to receive this global recognition.
Our people live their purpose while helping others Do more, Be more and Achieve more with their money and their lives. At DUCA, you’ll be part of a vibrant and collaborative team where you’ll be supported to excel and make an impact, no matter what role you play.
Network Engineer
DUCA is looking for a Network Engineer to join our growing team!
Job Purpose & Summary
The Network Engineer will configure, maintain, and secure DUCA’s network infrastructure, comprised of LAN, WAN and VOIP network environments across corporate offices and branches, datacenters, and cloud. This role will contribute to a positive, collaborative team environment.
Key Accountabilities & Duties
Deploy and maintain Cisco network switches and routersReview, troubleshoot, and maintain Palo Alto firewalls & policiesConfigure and optimize software defined datacenter networking (VMware NSX-T)Investigate network infrastructure issues (including configuration review, packet inspection, etc.)Define, document, and enforce network systems & standards including network security policies and network access monitoring and controlsFacilitate network tasks related to DUCA IT technology roadmap projects & initiativesAssist in short and long-term planning for network technology roadmap (including cross-technology and cross-platform configurations, resiliency & High Availability)Manage patching & security compliance of network devicesAdminister certificates & public DNS with appropriate third-party servicesCreate templates and baseline configurations for network devicesManage backup & recovery of network configurations, and ensure high availability configurations are validated to support business continuity; participate in disaster recovery testing when requiredFacilitate technology audits in network categories as requiredWorking with the cybersecurity team to ensure security tools are properly in place and configured optimally. This would include vulnerability scanning, IPS / IDS solutions.Provide insight to prioritization and scope of security remediations based on networking knowledge & experienceShare knowledge and collaborate with team members including systems engineers, system administrators, and IT support staffWork with 3rd party service providers and vendors to support the network infrastructureOccupational Experience & Education Requirements
5+ years working in an IT related field3+ years working in a network administration capacityPalo Alto firewall & policy management experience requiredProven experience with software defined networking (including VMware NSX-T & SD-WAN technologiesCCNA, CCNP certifications or equivalent Cisco networking experienceLoad Balancer, DNS & Certificate Management experienceExperience deploying and life cycling wireless infrastructure (e.g., Ruckus) an assetMPLS networking experience an assetNetworking configurations in public cloud environments (AWS) an assetVOIP experience an assetKnowledge, Skills & Attributes
Proven networking fundamental skillsOSI modelRouting / Switching (including OSPF & BGP)IP Subnetting & NATVPN (IPsec, GRE, IKE)Layer 2 Connectivity including VLANs & TrunkingUnderstanding of ACL’s & role-based access controlsImplementation skills of redundant switch networks using Spanning Tree ProtocolHigh level understanding of HSRP and VRRP to facilitate routing redundancyComfortable in CLI environments, including basic scriptingFamiliar with PAN-OS next-gen firewall administrationExcellent troubleshooting capabilityIndependent contributor with the ability to self organize as well as ability to work with a team for specific projects and initiativesStrong oral and written communication skills with the ability to interact with employees at all levels of the organizationStrong documentation skills in creation of blueprints & reference configurations, training material, etc.Demonstrated organization, prioritization, and time management skills with the ability to manage multiple tasks with tight deadlinesAbility to maintain confidentiality when dealing with sensitive informationWorking Conditions
This position will require some travel within the GTA to DUCA branches and data centres. It will also require occasional evening and weekend work, sometimes with little advanced notice.
DUCA is committed to employment equity and encourages applications from all qualified candidates. Recruitment related accommodations will be provided upon request.
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