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Bookstore Cashier On-Call

Douglas College
New Westminster, Canada
$24,55 an hour
Temporary

The Role

The Bookstore Cashier performs clerical and cashier duties including receiving payments, posting and processing other miscellaneous transactions while providing exceptional client-centered service on a consistent basis to all stakeholder groups Responsibilities 1.

Receives and processes all sales, refunds, in-house charges and sponsorships.

  • receives, counts, documents, examines payment and sponsorship documents for accuracy and completeness;
  • fills purchase orders and distance education orders;
  • determines whether merchandise can be accepted for return and issues refunds or gives exchanges;
  • files a variety of related materials such as invoices.

2. Merchandises and protects inventory.

  • assists customers in locating and selecting items;
  • labels, stocks, organizes and merchandises inventory;
  • unpack and re-stock merchandise and textbooks in a timely manner when it arrives;
  • maintains a general awareness of surroundings for security purposes.

3. Performs other related duties.

  • pick and process online web orders with accuracy and precision.
  • responds to in-person and telephone enquiries, answering questions where able and referring as appropriate;
  • sorts and distributes bookstore mail.

To Be Successful in this Role You Will Need

  • Good working knowledge of the English language (written and verbal).
  • Minimum of one year’s experience in a college bookstore or comparable computerized retail environment.
  • Proven ability to communicate courteously and effectively in person, in writing, and over the telephone with students, faculty, administrators, staff, and the public with a strong emphasis on customer service.
  • Demonstrated ability to operate a multiple category register and accurately input charges into a pinpad; use calculators, copiers and fax machines.
  • General working knowledge of bookkeeping and accounting practices and procedures.
  • Proven ability to work with a minimum of direct supervision and under pressure, establish priorities and meet deadlines.
  • Open and flexible availability during the busy semester rush period.
  • 30+ days ago
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