Bookstore Cashier On-Call

The Role

The Bookstore Cashier performs clerical and cashier duties including receiving payments, posting and processing other miscellaneous transactions while providing exceptional client-centered service on a consistent basis to all stakeholder groups Responsibilities 1.

Receives and processes all sales, refunds, in-house charges and sponsorships.

• receives, counts, documents, examines payment and sponsorship documents for accuracy and completeness;
• fills purchase orders and distance education orders;
• determines whether merchandise can be accepted for return and issues refunds or gives exchanges;
• files a variety of related materials such as invoices.

2. Merchandises and protects inventory.

• assists customers in locating and selecting items;
• labels, stocks, organizes and merchandises inventory;
• unpack and re-stock merchandise and textbooks in a timely manner when it arrives;
• maintains a general awareness of surroundings for security purposes.

3. Performs other related duties.

• pick and process online web orders with accuracy and precision.
• responds to in-person and telephone enquiries, answering questions where able and referring as appropriate;
• sorts and distributes bookstore mail.

To Be Successful in this Role You Will Need

• Good working knowledge of the English language (written and verbal).
• Minimum of one year’s experience in a college bookstore or comparable computerized retail environment.
• Proven ability to communicate courteously and effectively in person, in writing, and over the telephone with students, faculty, administrators, staff, and the public with a strong emphasis on customer service.
• Demonstrated ability to operate a multiple category register and accurately input charges into a pinpad; use calculators, copiers and fax machines.
• General working knowledge of bookkeeping and accounting practices and procedures.
• Proven ability to work with a minimum of direct supervision and under pressure, establish priorities and meet deadlines.
• Open and flexible availability during the busy semester rush period.
30+ days ago