Job Summary
Job Description
What is the opportunity?
We are seeking a Technical Analyst (Operation Analyst and Cybersecurity and IT Risk Analyst) to join the RBC Global Asset Management (RBC GAM).
If you are passionate to learn about IT operation and technical support, please read on.
Technical Operations Analyst
Utilizing all available resources to perform issue investigation and troubleshooting e.g. documentation, escalations etc.
Monitoring and improving the availability of our software solutions and data integration batch jobs.
Proactively supporting in-house applications working with various monitoring tools.
Creating and maintaining documentation for incident resolutions.
Cybersecurity and IT Risk Analyst
Support GAM teams to ensure compliance with policies, standards, and regulations while adhering to the industry’s best practices.
Assist the Access Control and business teams by reviewing and updating policies and roles via manual access reviews or role recertifications.
Participate in reviews & investigations related to internal and external audit.
Promote in organizational level remediation planning.
Engage in other projects such as coordinating and reviewing findings, remediations, business impact analysis, risk assessments, and contribute to developing strategies.
What do you need to succeed?
Must-have
Major in computer science or an equivalent combination of education, experience, and training
A minimum of 1-2 years of experience with SQL, C#, Java, NodeJS, Python, and Microsoft technologies be beneficial (school project experience counts)
Knowledge of supporting Windows and Mac operating systems
Knowledge of supporting mobile devices such as iPhones, iPads, and Android devices
Ability to work effectively both independently and as part of a team
Excellent problem-solving skills, flexible approach to work and the ability to adapt to change
Strong written and verbal communication skills, with the ability to effectively communicate with both business users and technical individuals
Nice-to-have
Knowledge and experience in supporting a trade floor environment.
Understanding of Active directory
Understanding of trading systems such as Bloomberg / Reuters products
Job Skills
Communication, Computer Literacy, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Personal Initiative
Additional Job Details
Address :
RBC CENTRE, 155 WELLINGTON ST W : TORONTO
City : TORONTO
TORONTO
Country : Canada
Canada
Work hours / week : 37.5
37.5
Employment Type : Full time
Full time
Platform : WEALTH MANAGEMENT
WEALTH MANAGEMENT
Job Type :
Student / Coop (Fixed Term)
Pay Type : Salaried
Salaried
Posted Date : 2024-09-09
2024-09-09
Application Deadline :
2024-09-23
I nclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.
We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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