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User experience Jobs in Peterborough, ON

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User experience • peterborough on

Last updated: 3 days ago

Customer Experience Representative

Indigo Books & MusicPeterborough, Ontario, Canada
Part-time

We're looking for a Customer Experience Representative to join our dynamic team in Peterborough, Canada.In this role, you'll be the heart of our customer interactions, creating meaningful connectio...Show more

Smart Working even without experience

Clubshop | USPeterborough, Ontario
Full-time

Discover The System MyLeadBiz That’s Helping Newbies Earn Daily.Turn free traffic into $100+ per day with this beginner-friendly biz opp strategy.No product or tech skills needed.Join For Free And ...Show more

Physiotherapist (PT) - Community Based - East Region

The Care Company Inc.Peterborough, ON, CA
Full-time +1
Quick Apply

The Care Company is a home health care organization whose purpose is to create .A Better Life for Those at Home.We support clients of all ages—including infants, children, youth, adults, and senior...Show more

Remote Work – Product Tester

OCPAPeterborough, Ontario, CA
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

Mechanical Engineer

Kleinschmidt GroupPeterborough, ON, CAN
Full-time +1
Quick Apply

Halifax, NS or Peterborough, ON.Our flexibility and core value of relationships allow us to offer employees the opportunity to work in a hybrid environment including working from the office and rem...Show more

PLC & Robotic Programmer

Cherkam LtdPeterborough, Ontario, Canada
Full-time
Quick Apply

We specialize in engineered solutions for manufacturing and automated systems, delivering reliable, high-quality results to our clients.As we continue to expand, we are seeking a skilled PLC & Robo...Show more

Inside Sales

Electrical & Automation Industry CareersPeterborough, Ontario, Canada
Full-time

At Oscan, you’re more than just a number – you’re part of the family.We pride ourselves on fostering a supportive culture where your contributions are valued.Oscan is a local family owned second ge...Show more

Earn automatically with your 3D Mall.Activate it for $19.90.This is work from home online with guaranteed earnings.No experience required.

Clubshop | CAPeterborough, Ontario
Remote
Full-time

Working online with ClubShop Rewards means working alongside a reliable, modern, and dynamic company, serving consumers and companies all over the world.ClubShop Rewards has been offering a serious...Show more

Remote Customer Service Associate - $21.50 / hour

Tim's FinancialPeterborough, Ontario
Remote
Full-time

Our Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience.Think of it ...Show more

Sandwich Artist

OntarioPETERBOROUGH, ONTARIO, Ontario, Canada
Full-time +1

As part of the Subway® Team, you as a Sandwich Artist ® will focus on four main things:.Providing an excellent Guest experience.Preparing and serving great food .Keeping restaurants clean and beaut...Show more

Executive Assistant

Level A Professional GroupEnnismore, ON, CA
Full-time

Please note we don't have a facility in the Brampton area.Mandatory: Canadian Work Experience.We are seeking an experienced and professional .The ideal Executive Assistant must have strong attentio...Show more

Mechanical Journeyperson - Pipefitting and Welding

Maple ReindersPeterborough, ON, CA
Full-time
Quick Apply

Mechanical Journeyperson - Plumbing/Pipefitting and Welding.Maple Reinders Constructors Ltd.Mechanical Journeyperson with welding tickets and pipefitting experience for the.This is a great opportun...Show more

Rogers WFH Sales Consultant - 1 Year Experience Required

RogersPeterborough, Ontario
Remote
Full-time

Experience & Qualifications:.A minimum of 2 years of verifiable sales experience is required.Please note that general retail roles (e.Formal training in a recognized sales methodology (e.MEDDICC, S...Show more

 • Promoted

Project Assistant - Field

Victor EnergyPeterborough, ON, CA
Full-time
Quick Apply

As part of the Java Group, Victor Energy’s staff have over 50 years of experience building some of Canada’s largest electrical infrastructure projects.As our team grows and projects are beginning t...Show more

Remote Kotlin Engineer - AI Trainer

SuperAnnotatePeterborough, Ontario, CA
Remote
Full-time

As a remote, hourly paid Kotlin Engineer, you will review AI-generated responses and generate high-quality Kotlin-focused content, evaluating the reasoning quality and step-by-step problem-solving ...Show more

Customer Experience Associate

The Toronto-Dominion Bank (Canada)Peterborough, Ontario
Part-time

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent custo...Show more

Wood Production

The Staffing ConnectionPeterborough, Canada
Full-time +1
Quick Apply

Please note we don't have a facility in the Brampton area.Mandatory: Canadian Work Experience.We are seeking a capable and dependable individual for a new.The job entails making wood products using...Show more

Retail Sales Associate - Lansdowne Place

600 Old Navy Canada Inc.5810 ON Lansdowne Place
Part-time

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers.You’re responsible for engaging and connecting with our customers by providing excellent cust...Show more

Customer Experience Representative

IndigoPeterborough, ON, CA
Part-time

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen.We believe in real book...Show more

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Customer Experience Representative

Customer Experience Representative

Indigo Books & MusicPeterborough, Ontario, Canada
16 days ago
Job type
  • Part-time
Job description
Job Description

We're looking for a Customer Experience Representative to join our dynamic team in Peterborough, Canada. In this role, you'll be the heart of our customer interactions, creating meaningful connections and delivering exceptional service that leaves a lasting impression. You'll combine genuine empathy with efficient problem-solving to ensure every customer feels valued and supported throughout their journey with us.

  • Engage with customers in a warm, welcoming manner, understanding their needs and providing personalized solutions
  • Actively listen to customer feedback and concerns, responding in a timely and professional manner
  • Communicate product information clearly and enthusiastically, helping customers make informed decisions
  • Collaborate with team members to maintain a positive, inclusive work environment where everyone feels supported
  • Demonstrate flexibility and adaptability when handling diverse customer situations and unexpected challenges
  • Contribute ideas and suggestions to leadership on how to continuously improve the customer and employee experience
  • Maintain detailed records and follow established procedures to ensure consistency and accountability
  • Support team initiatives and share knowledge with colleagues to foster collective success
  • Model professional behavior and company values in all customer interactions
  • Take ownership of your role and actively participate in your own professional development

Qualifications

  • Excellent verbal and written communication skills with the ability to connect authentically with diverse customers
  • Demonstrated commitment to delivering exceptional customer service and creating positive experiences
  • Strong problem-solving abilities and resilience when facing challenging situations
  • Adaptability and flexibility with a genuine willingness to learn and grow
  • Active listening skills and empathetic approach to understanding customer needs
  • Ability to work collaboratively within a team environment and support colleagues
  • Strong organizational and time management skills
  • Positive attitude and professional demeanor
  • Availability to work a flexible schedule, including early mornings, evenings, weekends, and holidays
  • Ability to maintain focus and energy during extended periods of customer interaction
  • Preferred: Previous experience in customer service, retail, or a related customer-facing environment
  • Preferred: Experience with customer relationship management (CRM) systems or similar tools


Additional Information

At Indigo, all applications submitted are reviewed in detail by our HR team. In certain aspects of the hiring process artificial intelligence (AI) tools may be used, specifically for screening and assessments. These tools support our team and are used to help bring relevant criteria to the foreground and do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Color), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca

This posting is for a current opportunity within Indigo.